✨ We’re Hiring: IT & Risk Management - Assistant Location: Office Based, Braeside Hours: Part time up to 25 hours a week. About Us Direct Chemist Outlet is one of Australia's fastest-growing pharmacy groups, with over 130 stores across QLD, NSW, VIC, SA, and the ACT. As an independently owned business, we are all about people, passion, and progress! About the role Do you have a passion for Customer service and IT support? Are you someone who loves working with data, streamlining processes, and making sense of numbers? This is a great opportunity to join the IT & Risk Management department. What You will Do: · Contribute to ongoing IT support for stores with a customer service focus. · Maintain and improve Excel-based reports and dashboards. · Collaborate with cross-functional teams to gather data and reporting requirements. · Automate and streamline reporting processes using Excel, VBA, Power Query, or Power BI (bonus). · Assist with data integrity and troubleshooting report issues. What We’re Looking For: · Strong interest and skills in Microsoft Excel (pivot tables, formulas, charts, etc.). · Solid understanding of data analysis and reporting best practices. · Familiarity with SQL, Power BI, or VBA is a plus (but not essential). · Attention to detail and a natural problem-solver. · A team player with excellent communication skills and a positive attitude. · Willingness to learn and grow within an IT environment. Perks & Vibe: · Office-based role with a supportive team · Supportive and collaborative team culture. · Make a visible impact through your work and ideas. · Opportunity to grow with a brand that’s expanding, further training and career development. · Your voice matters – we love fresh ideas How to Apply : Show us what makes you stand out! Submit your resume and a compelling cover letter detailing your experience and why you’re the perfect fit for this role to directchemistoutlet.com.au Important Note : As part of our commitment to a safe and secure workplace, Direct Chemist Outlet conducts National Police Checks during our recruitment process. Candidates will need to provide consent for this check, and rest assured, all results will be handled with the utmost confidentiality in line with privacy laws. Ready to make a difference? Apply now and be part of our dynamic team!