JOIN OUR TEAM! We currently have a vacancy for an experienced Service Technician / Mechanical Fitter with pump experience to join our Mackay team. About Us Kelair Pumps Australia (a member of the AxFlow Group) is a well-established business with 8 locations throughout Australia. A market leader in the pump and water industry, we are a major player in the sales and service of the widest range of pumping equipment in Australia. With national OEM contracts, we have client contracts in place to support for service requirements. Job Summary: You will be responsible for providing technical support and maintenance services to ensure the efficient operation of equipment and systems. This role involves diagnosing issues, performing repairs, and conducting routine maintenance to minimize downtime and enhance customer satisfaction. The work will be carried out on-site, in field and workshop based. Key Responsibilities: Diagnose and Repair: Identify and troubleshoot technical issues with equipment and systems, and perform necessary repairs. Maintenance: Conduct regular maintenance checks and preventive maintenance to ensure optimal performance of equipment. Customer Support: Provide excellent customer service by addressing customer inquiries and concerns promptly and professionally. Documentation: Maintain accurate records of all service activities, including repairs, maintenance, and customer interactions. Compliance: Ensure all work is performed in compliance with safety regulations and company policies. Training: Stay updated with the latest technical knowledge and participate in ongoing training programs. Qualifications: Education: High school diploma or equivalent; technical certification or associate degree in a related field preferred. Experience: Minimum of 3-5 years of experience in a similar role. Skills: Strong technical and mechanical skills. Excellent problem-solving abilities. Good communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency with diagnostic tools and equipment. Physical Requirements: Ability to lift and carry heavy equipment. Comfortable working in various environments, including confined spaces and heights. Ability to stand, walk, and bend for extended periods. Working Conditions: You can expect to travel to customer sites 2-3 nights every few weeks. Availability for on-call work and overtime as needed. Benefits: Competitive hourly rate Full time permanent position Role stability Professional development opportunities within a large and growing organization Training and staff well-being We are looking to employ promptly, therefore an immediate start is available for the right candidate. Apply now to join our growing team at Kelair Pumps Australia. Only successful candidates will be contacted and all applications received will be treated confidentially.
