Working for BEST: As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements. We provide our valued employees with additional employee benefits including: Optional flexitime arrangements (full-time employees) Learning and development opportunities, including optional traineeship arrangements Anniversary Leave Birthday Leave Option to purchase additional leave Discounts on gift cards and other purchases Employee Wellbeing Program; and Employee Assistance Program About the Role: The Domestic Family Violence (DFV) Family Worker role will provide a range of culturally responsive, therapeutic counselling and practical support services to families and young people aged 12-18 years impacted by domestic and family violence. This is a new position, which will help empower families to make positive decisions to achieve change in their young person's behaviour, safety and ongoing cultural and practical support needs, through providing high-quality therapeutic interventions including therapeutic counselling, safety planning, advocacy, psychoeducation, referrals and other practical support. To be successful in this position, you will need to demonstrate previous experience tailoring support to the needs and strengths of each family to provide: support to family systems and collaborative problem solving. assistance and advice to families to build their skills and tools to communicate. positively, reduce conflict, improve family interactions and strengthen family bonds. assistance and advice to parents build their knowledge, confidence and skills around DFV through psychoeducation and skill building in de-escalation strategies. support families to navigate service systems and access the information and services they may require. help to develop appropriate safety plans as users and victims of DFV. This will be a full-time (38hrs per week) position for a fixed-term of 12 months located in Armidale, with outreach to surrounding towns also being a core focus of the position. The position may involve day travel from time-to-time, where access to a Company vehicle will be provided. What are we looking for? Tertiary qualifications in Counselling, Social Work or Psychology, or relevant equivalent experience. Previous experience providing therapeutic support to families. Previous experience working towards a case plan – noting that this is not a case manager role. Previous experience working with a diverse range of people from varying backgrounds who are experiencing Domestic & Family Violence, including Aboriginal families. Someone who is strengths-based, family-centred and trauma informed. A holistic mindset with excellent rapport-building skills. A multi-tasker with excellent time management skills. Experienced at diffusing conflict and has great conflict resolution skills to support any potential situations. How to Apply: Click "Apply Now" and follow the instructions uploading the following TWO items: Current resume - please include at least two (2) contactable work related referees. Cover letter - please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role. Your responses to the 'what are we looking for?' section, outlined above, should be attached at the end of your cover letter. Please respond to each criterion individually and provide relevant examples. We strongly encourage applications from people who identify as Aboriginal and/or Torres Strait Islander. For further information or to have a confidential discussion regarding this opportunity with BEST, please contact: Kerrie Anne Dettmann (Head of Community Services ): 0459 874 193 OR Julie Sills (Chief Human Resources Officer): 0457 411 235 Applications close Tuesday, 29 July 2025.
