Lead two busy gift shops, a café, and a retail team in a unique tourism environment Drive sales, product range, and guest experience Enjoy flexibility, perks, and working in a stunning rainforest setting About the Company Our client is a leading tourism operator in Far North Queensland, offering immersive and sustainable visitor experiences in one of the world’s most iconic rainforest environments. With a strong commitment to environmental conservation, community engagement, and world-class service, they attract guests from across the globe and are proud to be a locally owned and operated business employing over 150 staff across a diverse range of roles. About the Role Are you a natural leader who thrives on delivering unforgettable customer experiences and turning great ideas into even better results? Are you ready to take charge of a fast-paced retail operation set within one of Australia’s most iconic tourism experiences? We’re on the lookout for a Retail Manager Extraordinaire to lead the retail operations of a renowned eco-tourism experience in the heart of the rainforest. From curating unique product ranges and managing high-volume inventory, to leading a team of 25 staff across vibrant gift shops and a café. This is your opportunity to make your mark, have some fun, and be part of something truly special. Responsibilities Leading and inspiring a large and passionate team to deliver exceptional in-store experiences. Running the show across two bustling gift shops, a café and a busy warehouse. Driving sales and profitability through clever buying, smart merchandising and brilliant service. Bringing brand stories to life with creativity and attention to detail. Developing stock strategies, writing performance reports and keeping inventory in check. Ensuring smooth, safe, and compliant daily operations—no two days the same! Skills and Experience Required At least 7 years’ experience in retail management (tourism or hospitality experience a plus!). A hands-on, lead-from-the-front attitude with outstanding people and team-building skills. A keen eye for product, presentation and what makes customers smile. Solid understanding of financial and inventory management. A love for nature, storytelling, and exceptional guest service. Benefits Work surrounded by one of the world’s most stunning rainforest environments. No late nights flexible roster = great work-life balance! Free undercover parking, staff discounts, salary sacrificing options. Free travel perks for you and your family. Join a fun, social, and values-led team who truly care. How to apply This is not just another retail job—it’s your chance to create memorable moments, shape a beloved brand, and lead a team that’s as passionate as you are. Please apply via the link, including a recent copy of your resume. Applications that fail to address the outlined criteria may not be considered. Closing date for applications will be 5 :00pm Friday 8th August 2025 Please note that all communication with Elite Executive is maintained strictly confidential. No information will be forwarded to any party without your permission as we respect your right to explore employment opportunities. At Elite Executive we are committed to creating inclusive workplaces that promote and value diversity and inclusion. We encourage and welcome people from all backgrounds who meet role requirements to apply. ONLY APPLICANTS WITH THE RIGHT TO WORK IN AUSTRALIA WILL BE CONSIDERED FOR THIS ROLE
