Company : Hastings Deering (Australia) Ltd About the Role We are seeking a motivated and customer-focused In-Store Support Representative to join our Brisbane Construction Industry branch at Hastings Deering. This is a permanent full-time opportunity, ideal for someone who thrives on delivering excellent service, takes initiative and enjoys working as part of a collaborative team. In this role, you will receive on-the-job training and play a key part in supporting our customers post-sale, developing strong relationships across your assigned territory and contributing quality leads to our sales pipeline. You will proactively identify opportunities to grow and retain business using the telephone as your primary engagement tool. Key Responsibilities: Engage in promotional campaigns to capture market share and to promote the value and quality of Caterpillar machines Identify and qualify accounts while maintaining accurate and up-to-date call cycles and records Promote the full suite of Hastings Deering products and services to new and existing customers Build strong, ongoing relationships that drive long-term customer value About You To be successful in this role, you will bring: Proven success in a telephone-based sales, marketing, or lead generation role, ideally in the earthmoving, construction or similar industry Previous experience in customer-facing sales, support or marketing roles Strong verbal and written communication skills with a focus on providing exceptional customer service High levels of initiative, self-motivation, and time management A willingness to participate in structured and ongoing training programs Why Hastings Deering? Joining Hastings Deering means access to a range of benefits, including: A competitive salary and career development opportunities Annual salary reviews and performance recognition Salary continuance insurance Employee Assistance Program for you and your family Discounts on health insurance, vehicles, travel and more Free on-site parking A positive, inclusive, and high-performing team culture For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at celeste.middleton@hastingsdeering.com.au Current staff members are required to advise their line managers before applying for this
