Operations Manager – NDIS Location: Liverpool office WFH flexibility Salary: $100K super Hours: Full-time, Monday to Friday NDIS experience is essential to be considered for this role. This is a fantastic opportunity for someone with relevant experience in the NDIS space who is looking to step into a true operational leadership role. Whether you’re already managing operations or ready to take that next step, this role offers the right platform to grow — with the support of a Managing Director who brings 16 years of experience and a strong mentoring approach. You’ll be joining a values-led, growing organisation with a focus on quality, impact, and building sustainable services that make a real difference. The team is small, close-knit, and committed to doing things properly — no ticking boxes, just meaningful work. Key responsibilities: Oversee internal operations, systems, and business processes Ensure NDIS compliance and prepare for audits Manage invoicing cycles, payment reconciliation, and financial tracking Support the setup and expansion of SIL and STA services Monitor performance and drive continuous improvement Collaborate closely with the Director on business planning and strategic projects Minimum three days in the Liverpool office (WFH up to two days per week) About you: At least 2 years of experience in NDIS operations, compliance, or service delivery You might be in a Team Leader, Service Manager, or Coordinator role and ready to take the next step Confident with systems, documentation, and NDIS Practice Standards Strong communicator, highly organised, and solution-focused Experience with SIL is desirable but not essential What’s on offer: Genuine opportunity to step into an operations role with the right support Direct access to a highly experienced and hands-on MD Supportive, transparent, and people-focused culture Clear autonomy and ability to influence systems and growth Monday to Friday only — no weekends or shift work Immediate start available Ready to make your next move? Apply now or reach out for a confidential chat. laura@brightsiderecruitment.com.au // 0435 554 593
