Your new company This company provides end-to-end global supply chain solutions, covering international freight forwarding, customs, warehousing, and contract logistics. Trusted by well-known Australian brands and retailers, they’re recognised for their dependable, client-first approach. They focus on hiring great people and offer a variety of roles and development programs to help their team grow. Your New Role -Operations Specialist We’re looking for a proactive and driven Operations Specialist who wants to deliver world-class service, drive change, help build a better way of moving global freight and is ready to grow into a senior role. You’ll own and coordinate day-to-day freight operations, with a focus on service, efficiency and innovation. Coordinating full end-to-end air and sea freight operations (import/export) Liaising extensively with customers and carriers Preparing shipments for invoicing and ensuring accurate documentation Supporting quotations and sales (where required) Partnering with our product team to help build tools that improve your workflow and our customer experience Managing interactions with shipping lines, airlines, and co-loaders. What you will need to succeed At least 3 years’ experience as a freight operator or in a similar role Strong coordination and record-keeping skills Operations Specialist Experience Excellent organisation, communication and customer service A collaborative mindset and the confidence to share ideas Experience managing complex or high-value clients A solid understanding of Incoterms Experience across import/export operations (air and sea) A calm, solution-focused approach under pressure The ability to juggle priorities and manage your own workload A passion for solving problems and delivering the best outcomes for customers Natural drive, curiosity and initiative A collaborative mindset and the confidence to share ideas What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion. Please Note: People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role. We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.