Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. The AML Officer, Financial Intelligence will support the Manager AML/KYC, Financial Intelligence and play a critical part in identifying, investigating, and mitigating potential money laundering and financial crime risks. You will lead complex investigations, support regulatory reporting, and contribute to the continuous improvement of Bank Australia’s AML framework. Why join us We have big plans to become Australia’s leading purpose-driven bank. As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit. Every role and person in our bank are essential to bringing our values, purpose and aspiration to life. We offer flexible working options, competitive salary and 13% super. Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and subsidised gym memberships. We also support staff with study assistance, paid parental leave (regardless of gender or carer responsibility), fertility treatment, volunteer, bereavement, gender transition and family violence leave, and the opportunity for bonus annual leave. We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours. We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community. We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation. What you will be doing Conduct thorough investigations of suspicious transactions and customer behaviour flagged by the bank’s transaction monitoring systems. Perform Enhanced Customer Due Diligence (EDD) for high-risk clients, including politically exposed persons (PEPs). Prepare and submit Suspicious Matter Reports (SMRs) to AUSTRAC within regulatory timeframes required by the AML/CTF Act. Utilise continuous improvement methodologies to improve procedures and processes to optimize the operation of the AML/CTF Program. Complete relevant customer due diligence assessment including cyclical KYC refresh as per customer risk assessment. Provide SME guidance to business and the frontline on KYC onboarding requirements in accordance with AML/CTF program and rules. Provide feedback and insight into rule performance, typologies and scenarios. Complete investigations and recommendations to off-board customers (Exit), where required. Provide subject matter expertise and support on initiatives and projects that impact AML/CTF. Liaise with law enforcement officers including police, and other financial institutions and support AML/KYC Analyst on complex police enquiries Ensure the Bank’s brand is protected by investigating and responding appropriately. Attend team meetings and training as required, providing feedback and input on current trends, risks and mitigation strategies. What you will bring Strong customer focus with a balanced approach to AML/CTF and KYC compliance Proven experience in financial crime, AML/CTF compliance, and banking. High ethical standards, integrity, and commitment to the bank’s values Excellent analytical, investigative, and communication skills Resilience under pressure and effective decision-making in critical situations Skilled in AUSTRAC SMR reporting and transaction monitoring Ability to collaborate across internal teams and engage with external stakeholders ACAMS certification and transaction monitoring experience (desirable) Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos. By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.