What You'll Do Strategic Leadership: Lead the strategic direction of Cisco's CX Service Provider solutions, ensuring alignment with Cisco's goals and customer needs. Solution Design and Integration: Design and integrate CX solutions addressing end-to-end service provider needs, including hardware, software, and services. Deep knowledge of SP related HW/SW technology, AI, cloud, managed services, IP transport, automation, and service delivery practices is required. Cross-Functional Work: Collaborate across different teams within CX and Cisco to develop innovative solutions using diverse technologies. Advisory Role: Identify and solve complex architectural challenges faced by service provider customers, understanding various SP architectures and industry solutions. Technical Expertise: Translate complex requirements into secure, reliable, and scalable solutions, demonstrating high technical proficiency. Engineering Excellence: Ensure engineering practices meet high standards for quality and scalability, with solutions that are repeatable. Communication and Relationship Building: Build trust with customers and partners through excellent communication and relationship management. Industry Presence: Maintain visibility through patents, contributions, blogs, whitepapers, and speaking engagements. Mentorship and Learning: Mentor others and share knowledge within the community. Problem-Solving and Decision-Making: Drive issue resolution, engage leadership, and communicate effectively to align stakeholders. Automation & Orchestration: Lead in SP network services automation and orchestration, aligning with CX offerings. Innovation: Incubate new capabilities and intellectual property with product teams. Competitive Leadership: Stay informed about the competitive landscape and recommend portfolio adjustments. Observability and QOE: Provide technical leadership on SP observability platforms and innovations. Who You'll Work With Work closely with Cisco's CX team to assist customers in deploying and managing SP solutions, ensuring high-quality customer experiences. Who You Are BE/B.Tech/ME/M.Tech/MS/PhD in relevant fields with 15 years of Service Provider experience. Deep expertise in SP technologies, with hands-on experience in select areas like Transport, Core, Mobility. Active in industry forums, with strong customer consulting skills in pre-sales and delivery. Experience with large solution delivery, Agile, CI/CD, automation, and open source contributions. Why Cisco WeAreCisco: a diverse, innovative, and inclusive company committed to digital transformation, innovation, and equality. We welcome individuality and foster a culture of learning and accountability. J-18808-Ljbffr
