This Isn’t Just Another Account Manager Gig You're the person clients call when things go sideways — and you fix it. But you’re also the one who spots the problem before it hits. The missing product. The wrong label. The activation pack that wasn’t triple-checked. You know the details that build trust and why clients come back. At CHILL, we don’t do fluff. We make campaigns happen — fast, fun, and full of momentum. From brand activations and sampling programs to creative logistics and post-event wrap-ups, we’re the team behind the scenes making everything look on point. It’s not always glamorous — there’s freight, inventory checks, field teams, and last-minute curveballs, but! When it lands? It really lands. Campaigns delivered. Clients impressed. Moments that stick. Examples include handling eBay's 21st birthday and delivering 759 Messina mushroom cakes across the country, as well as launching new products to market and into the hands of consumers, such as Little Moons mochi balls in Australia. Requirements ️ What You'll Actually Do This is a hands-on role where you’ll: Run sampling activations like a pro — from pitch to pack down Keep clients in the loop (and sometimes ahead of themselves) Own timelines, budgets, and campaign logistics like a backstage boss Spot problems early, fix them fast, and leave clients saying “nailed it” Collaborate with ops, drivers, and warehouse legends to keep activations tight Generate leads using HubSpot & manage basic invoicing in Xero Support and guide a junior coordinator to build team strength Pitch tailored solutions that meet client needs and drive account growth What You Bring You don’t need to be perfect — but you do need to bring: Relationship smarts – client-facing confidence and trust-building Operational chops – strong logistics and activation delivery Prioritisation skills – calm under pressure, clarity in the chaos Commercial awareness – you know what matters to the bottom line Problem-solving mindset – you don’t wait to be told, you act Team player energy – you lift the people around you Growing leadership – ready to mentor and take the next step You’ll also bring — or quickly build — knowledge of temperature protocols (yes, ice cream must stay frozen). This Role Suits You If You’re an Account Executive ready to step up , or A mid-level Account Manager looking for more ownership You’ve got 4–7 years’ experience in activations, campaigns, or sampling You like being in the field as much as on the tools You’ve got a sense of humour and don’t mind rolling up your sleeves Benefits What’s in It for You Flex where it counts — we value outcomes over office chairs Projects that make you proud — work that gets noticed Real brands, real results — not just pitch decks Tight team, good banter — we’ve got your back Base: Sydney or Melbourne — campaigns are national Doing cool things better - is our brand promise Salary: $95,000 - $110,000 No formal cover letter needed. Just tell us why this sounds like your kind of gig. We’ll take it from there.
