Overview: Permanent full-time position based at our Melbourne CBD campus (hybrid work model), and flexible working arrangements to support work-life balance An exciting opportunity for a motivated and experienced leader to provide strategic direction and shape the future of RMIT’s PeopleSoft administration. Responsible for the overall design, build, support, and growth of the PeopleSoft Platform, and promoting tools and practices to improve operational efficiency. About the Portfolio The Operations Portfolio enables an integrated, enterprise wide delivery for best practice student and staff experiences. The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations. The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities. The Information Technology Services (ITS) function, provides RMIT University with current and emerging Technology systems and services. Our vision of “unleashing technologies to enable great experiences for RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery empowering the advancement of the University’s commitment to advancing Lifelong Learners. The Role The SAMS Platform Lead is responsible for the overall design, build, support, and growth of the SAMS PeopleSoft Platform, including promoting tools and practices to improve operational efficiency and platform stability, such as observability, vulnerability management, automation, and orchestration. They will be required to understand the platform, in particular identifying pain points and areas for improvement, and investigate approaches and/or technologies to mitigate issues and improve operational supportability. The position will involve leading our Managed Services partner in providing operational support for the platform and collaborating with our delivery teams to design and build the technical capabilities necessary to meet our business needs. About You To be successful in this position, you’ll have: Providing leadership and specialist technical advice in analysis, design, implementation and support on PeopleSoft systems to Managers, Business & Functional Analysts, Developers, Testers and other stakeholders. Lead our Operational Support team to provide high quality support of our SAMS platform, including refining BAU procedures, identifying areas for improvement and managing resource allocation to meet the demands of operational support as well as assisting other initiatives where needed. Liaise proactively with business stakeholders, governance teams, project managers, business & functional analysts, testers and other functions on projects and operational work as required including PeopleTools upgrades, patching, performance and DR testing and platform maintenance. Leading and developing road maps, guidelines, standards and work practices for the SAMS platform including but not limited to patching (application, database, operating system), VAGO reporting and vulnerability management. Make recommendations on platform features and technologies after investigation/evaluation through activities such as research and prototyping, working closely with process owners and SMEs to continually seek improvements and automation opportunities. Experience leading operations, enhancement and administration of PeopleSoft, including maintaining platform health and performance, understanding architectural design and management of the application in a cloud environment will be an advantage. Excellent interpersonal and communication skills; proven ability to write quality technical documentation and work with Architectural, Technical and Business stakeholders. While the position will not engender regular hands-on administration of the system, experience in one or more of the following technical capabilities will be advantageous: PeopleTools Web, App, and Batch Server administration, applying application patches and PeopleTools upgrades using PUM and Change Assistant, Administration and patching of underlying components such as WebLogic, Tuxedo, and Java, Administration and configuration of integrations using Integration Broker, Architectural System Design, particularly deployment on AWS and Linux, Peoplesoft Test Framework, or other test automation technologies, Batch design and orchestration using Process Scheduler and other orchestration platforms, Performance Testing, System monitoring and observability. To Apply Please submit your CV addressing your suitability for this position by clicking on the ‘ Apply ’ link below. Please click on the Position Description to know more about the role. http://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/pd-peoplesoft-platform-lead.pdf We will be running a rolling recruitment process, so please do not wait until the closing date to apply. When you join our team, you'll be able to access a range of benefits: www.rmit.edu.au/careers/employee-benefits . From travel to fitness, there's something for everyone! Applications Close: 13 Aug 2025 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms) . To discuss adjustment requirements, please contact Dani, v ia talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers . We are a Circle Back Initiative Employer – we commit to respond to every applicant.
