Empower others. Elevate care. Lead with heart. ONCALL/SACARE At ONCALL/SACARE, every day is an opportunity to make a difference. For over 27 years, we've been at the forefront of disability care, driven by our commitment to putting people first. As a proudly South Australian, family-owned business, we've built a community of over 450 passionate individuals who embody our ethos of excellence and innovation. At ONCALL/SACARE we don't just offer jobs; we provide a home for those who believe in the power of meaningful impact. Join our dynamic team and discover a workplace where fun, growth, and rewards go hand in hand. With flexible working conditions, ongoing development opportunities, and a genuinely supportive environment, we empower our employees to thrive—professionally and personally. About the Opportunity Are you a dynamic, people-focused leader ready to take the reins and help shape the future of allied health services in the NDIS space? At ONCALL Group Australia/SACARE , we’re passionate about delivering life-changing support to people living with disability. We're seeking a Practice Manager – Allied Health to lead and empower a growing multidisciplinary team delivering therapy services across South Australia and Victoria. About the Role As our Practice Manager – Allied Health , you’ll play a critical role in driving excellence, innovation, and team cohesion across our allied health services. You’ll work closely with the National Manager (Executive) – Clinical, Quality & Safeguards, overseeing daily operations while ensuring we meet (and exceed) client needs and team KPIs. You’ll be leading a skilled, close-knit team of OTs, physios, PBS practitioners, psychologists , and therapy assistants , and will be the glue that keeps clinical quality, operational effectiveness, and team culture thriving. What You’ll Do Lead day-to-day service operations to ensure timely, high-quality therapy delivery Support rostering, caseload allocation and practitioner KPIs Champion continuous improvement and NDIS compliance Oversee recruitment, onboarding, retention, and performance reviews Report on key service and financial metrics Cultivate a supportive, collaborative, and high-performing team culture What You Bring: Essential Proven leadership in allied health or multidisciplinary settings Strong understanding of NDIS operational and funding models Experience with practice management systems (e.g., Splose) Confidence in managing people, performance, and process A hands-on, proactive attitude – you're a doer, a fixer, a coach Excellent organisational, communication and stakeholder skills Clinical background or experience working in the disability or health sector Previous practice management experience (essential) Understanding of Medicare/Private Health billings (essential) Ability to lead and support national teams and programs Knowledge of workforce allocations and productivity metrics NDIS Worker Check, WWCC & SA Driver’s Licence Willingness to travel occasionally interstate Advantages of Joining ONCALL/SACARE Competitive base salary with below-industry KPI expectations yearly phone allowance Ongoing clinical support and access to a diverse multidisciplinary team including Psychologists, OTs, Physios, Behaviour Practitioners & AHPs Personalised career advancement, from clinical mastery to operational leadership Professional development budget to support your learning goals Set your own schedule and manage your hours with remote work options Laptop, in-house IT support, and phone allowance provided Comprehensive onboarding and access to full training resources Dog-friendly head office, state-of-the-art facilities, and gym access A Workplace to Thrive Regular catchups, social events, and peer support On-site fitness training and access to mental health EAP services Exclusive banking and health insurance discounts An inclusive and innovative environment where your voice matters Apply Now If you're ready to lead training, inspire others, and contribute to meaningful change in the disability sector, we'd love to hear from you. Please include a brief cover letter (approx. 1000 words) outlining your suitability and passion for the role. Please Note All applicants must have Australian Working Rights. SACARE is an Equal Opportunity Employer and encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples. We are committed to safeguarding and child safety and require all successful candidates to undergo mandatory screening. Certain roles at SACARE may fall under exemptions under Section 34(2) of the Equal Opportunity Act (SA) 1984 due to genuine occupational requirements.
