Company : Hastings Deering (Australia) Ltd About the Role Hastings Deering is on the hunt for a Field Service Foreman to join our team based in Townsville. This is a Permanent, Monday to Friday role! As a Field Service Foreman, you will: Provide leadership, guidance and coaching to field service technicians. Ensure safety standards are maintained. Determine target hours for work required and communicate with field technicians. Answer all field service enquires and calls for the Townsville region. Provide after hour’s callout assistance. Organise parts, labour, accommodation & tooling to conduct field repairs. Coordinate team of tradesman providing technical guidance & assistance. Assist Field Technicians within depth diagnostic and Failure Analysis. Participate and contribute to Continuous improvement ideas and execution of these ideas. Manage changes to schedule and fitter availability when unforeseen absences present. Ensuring maintenance is performed on all service trucks and associated tooling/equipment Work Collaboratively with the service team to ensure that all customer needs are met. Why Hastings Deering? At Hastings Deering, our people are our heart – from their first day with us right up to their last. As one of the top Caterpillar dealers globally and part of the Sime Darby network, you’ll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture. Whether you’re looking to take your career to the next level or achieve more balance in your schedule, we offer diverse opportunities for talented professionals to join our team and start something big. You’ll have access to: Opportunities for training, mentorship, and career development specific to your role. Competitive remuneration package and annual salary reviews A supportive, diverse, and inclusive team spread across Australia and internationally. Access to growth opportunities at a regional, national, and international level through our global Sime network. Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance. Employee discounts, rewards, and incentive programs. Paid parental leave options Salary continuance insurance About You A successful teammate will have experience in: Trade qualified with significant post trade experience Experience in similar role within the mining, mining services and heavy earthmoving industries. Proven and demonstrated experience in mechanical diagnostic skills. Leadership and Supervisory experience with a proven ability to maximise productivity. Highly developed interpersonal and communication skills – both written and verbal. Well-developed planning, time management and scheduling skills and a strong attention to detail. Proven computer skills with experience in AX highly regarded. To Apply: Hit the ‘Apply Now’ button Enquiries: Please call 1300 071 618 Contact Person: Marta Markovic – Talent Acquisition Partner FNQ About Hastings Deering Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat ® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.
