About the position: QV Dental, located in the heart of Melbourne’s CBD, is currently seeking an enthusiastic and reliable Dental Assistant/Receptionist to join our team in a full-time, dual role Monday to Friday. This is a great opportunity to be part of a supportive and dynamic team within a modern, 4-chair general dentistry practice. Our dentists and staff are committed to delivering high-quality treatments with a strong focus on patient-centred care. Experience in surgical and implant procedures would be a great advantage, but not essential — we value a team player with a positive attitude and a passion for exceptional patient care. Key Responsibilities: Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort. Clinical Support: Prepare and sterilise dental instruments, assist the dentist during examinations and procedures, and maintain a clean and organized treatment area. Inventory Management: Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised. Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care. Team Collaboration: Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience. Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice. What we can offer you: Competitive hourly rate Varied role Opportunity to make a difference Employee Assistant Program Unlock exclusive discounts and cashback offers on the Swag App Certified Great Place to Work two years in a row 2024 & 2025 What do you need to succeed: Prior experience as a Dental Assistant is essential A Cert III or IV in Dental Assisting is beneficial but not mandatory Excellent verbal and written communication skills Prior experience with EXACT dental software program is beneficial Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment Capability to address patient concerns and resolve issues with professionalism and empathy Attention to detail What's Next: If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!