Fully backed by Allianz Australia, GT Insurance offers a diverse range of underwriting solutions across Transport and Machinery, Marine and Transit. With our award-winning claims service, we ensure that vehicles and the goods they carry are covered comprehensively, powering the progress of businesses. Our core values of ‘inspire,’ ‘wholehearted,’ and ‘ownership’ guide our interactions with customers, brokers, colleagues, and partners, fostering an environment of respect, proactivity, and innovation. As part of our Commercial Packages team, you will be providing underwriting and back up support to our Underwriters and Relationship Development Managers. Supporting our brokers with quotations, renewals, endorsements, and cancellations. Reporting into the Team Leader, Commercial Packages you will be responsible for: Provide underwriting support to the Commercial Packages team Handle customer enquiries, complaints, opportunities and action requests on behalf of underwriting team in adherence to SLA’s. Assist with efficient turnaround of quotations, renewals, endorsements, and cancellations. Support with resolution and problem solving including following through research and finding for the underwriting team. Ensure adherence to industry regulations, legal requirements, and company policies. Keep up to date with industry best practices by participating in business related industry forms and working groups. Skills & Experience: Experience working in Insurance or Broking is preferred A keen interested in building a career in Underwriting Enjoys learning and is prepared to do further compliance and regulatory study. Customer-focused mindset and the ability to communicate with people at all levels. A team player, who is collaborative, shares their ideas and encourages others. Our people enjoy being part of an organisation that respects and values their contributions and working alongside others who pride themselves on outstanding customer service. We provide our people opportunities to grow and learn new skills, work collaboratively across different areas, and contribute to and share in collective success. Our business is growing and we have big plans, creating exciting new career and growth opportunities. We invite you to discover more about GT Insurance, our dedication to supporting industry growth, individual progress, and opportunities to join our team by visiting our website at gtins.com.au or connecting with us on social media to stay updated on our latest news and job openings. At GT Insurance, our commitment to excellence extends beyond our products and services. Just as we assist businesses in managing their risk to ensure they can continue to thrive and progress, we are dedicated to providing equal opportunities for all candidates in our recruitment process.