This is a Claims Executive role with Aon based in Melbourne, VIC, AU Aon Role Seniority - junior More about the Claims Executive role at Aon Partner with specialist broking professionals! Servicing a unique, diverse client base! Be part of a fun and high performing team! Claims Executive We are seeking a Claims Executive to join Aon’s Private Client division, a team delivering bespoke insurance solutions to high-net-worth individuals and families. What You Can Expect In The Role Oversee end-to-end claims management, ensuring a seamless and efficient process from initiation to closure Advocate for clients' best interests, ensuring claims are handled in a compliant and efficient manner while maintaining high service standards. Liaises with insurers, loss adjusters, and internal teams to facilitate timely and fair claim settlements. Identifies opportunities for process improvements, enhancing operational efficiency and client satisfaction. Aon is the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Skills And Experience That Will Lead To Success This position will suit a someone with the following experience: Insurance claims/assessment experience, particularly relating to household claims Strong Customer Service Focus and stakeholder management Organised with excellent time management skills Computer skills including Microsoft Office Suite Attention to detail and ability to meet strict deadlines How We Support Our Colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com AonCareers PrivateClients InsuranceClaims 2560510 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Aon team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Oversee claims management ️ Advocate for clients Identify process improvements Key Strengths ️ Insurance claims/assessment experience Strong customer service focus ⏰ Organised with excellent time management skills Why Aon is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Aon not with Hatch.
