Job Title: Store Manager Company: QE Foodstores Location: Sydney, Australia Full time position Salary range: $85,000 - $95,000 plus super About the Role: As a Store Manager, you are required to oversee all services to ensure that business needs are being met. You are responsible for the overall accountability of the company’s business requirements, playing a key role in supporting the daily operations of QE Foodstores while also engaging directly with clients. Key Responsibilities: Stock management - ensuring availability of stock, placing orders, controlling wastage and stock turnover. Develop process improvements to maximize sales and profitability. Oversee product displays to ensure they are attractive, strategically placed, and in line with promotional campaigns. Selling and direct marketing of products to customers. Managing service staff to ensure desired customer satisfaction levels are met. Set reportable metrics to measure and maintain performance and health of the store Identify opportunities for business growth, whether through store expansion, product range diversification, or market expansion. Providing direction, feedback, and performance reviews to staff Assist in recruiting and training staff on assigned responsibilities Liaising with staff members to determine correct responses to issues. Educate staff on OHS responsibilities Report to CEO the monthly Risk Impact Assessments including their effects and the scope of the report Manage all external service providers and review yearly contracts as needed to be able to maximize profitability Understand how to make changes to the company knowledge base to anticipate the needs of your team Develop a standard operating procedure handbook and a marketable service catalogue for customers Skills, experience and qualifications required: Bachelor’s degree in a relevant subject plus at least one year of relevant work experience or three years of relevant work experience. Strong communication skills and adept problem solvers. Working knowledge of Windows computers, essential programs, and performance metrics applications Enterprise Agreement (EA) knowledge to guarantee proper and professional support parameters Set reportable metrics to measure and maintain performance and health of the company's service department Demonstrated ability and proven track record of effective marketing campaigns and employee management About QE Foodstores: We are an independent Australian family-owned business dedicated to giving our customers a quality shopping experience at all our 11 stores. The customer is at the heart of everything we do – every day. We know our community have busy lives and want to access nourishing fresh food every day. Apply Now! To apply online, please click on the appropriate link below.
