The Client This is a standout opportunity to lead the eCommerce function for a large-scale omnichannel business supplying products and services across the hospitality and foodservice industries in Australia and New Zealand. The Job As the eCommerce Manager, you’ll take ownership of two enterprise-level B2B websites, guiding digital strategy, UX, conversion optimisation and platform performance across AU & NZ. You’ll be joining the team at a pivotal time, with a major transformation of the Australian site underway bringing in fresh tools, tech, and momentum. Working closely with a high-performing marketing team and experienced agency partners, you’ll lead a small team of digital and content specialists, blending leadership with hands-on execution. Why this role stands out: Lead a full-site digital transformation project Manage cross-regional platforms for AU & NZ markets Work with a modern B2B MarTech stack (Magento, CRM, analytics) High-impact role with autonomy, visibility, and clear growth goals Enjoy hybrid working: 3 days office / 2 days WFH after probation You’ll be responsible for: Shaping and executing eCommerce strategy to drive traffic, conversions and repeat business Owning UX and CRO—running A/B tests, refining journeys, and improving B2B functionality like saved lists and custom pricing Managing a team across ANZ and coordinating with IT and marketing stakeholders to roll out digital enhancements Overseeing site performance, analytics, SEO/SEM, and integration roadmaps Acting as the key digital contact for platform vendors and agency partners We’re looking for: 5 years’ eCommerce experience (ideally in B2B or wholesale environments) Strong Magento (Adobe Commerce) capability or similar platforms with familiarity on integrated systems (ERP, CRM) Experience leading site optimisation, managing digital teams and analysing customer behaviour A balance of strategic oversight and hands-on drive Strong communication and stakeholder management skills This role is based out of the company’s Yatala head office, conveniently located halfway between Brisbane and the Gold Coast. If this isn't the role for you, we are continually managing a diverse portfolio of digital opportunities. Please reach out to Michael at michael@gybeconsulting.com.au so we can chat further about your job search.
