Secure, long-term employment with a well-established company Become part of a leading industry player Enjoy a diverse, fast-paced, and rewarding role About the Role Our client is a respected and well-established steel distributor known for its strong reputation, quality products, and exceptional customer service. A proudly family-owned and operated business, they are passionate about their people and committed to maintaining a supportive and collaborative work environment. Currently seeking a proactive and customer-focused Internal Sales to join the team. This is a dynamic role that involves delivering outstanding customer service to a loyal customer base while supporting the broader sales and operations team. No two days are the same — this is a fantastic opportunity for someone who enjoys variety, teamwork, and taking ownership of their role. What You'll Love About This Role: Work with a friendly, close-knit team in a supportive environment Varied and hands-on role — never a dull moment Secure, long-term opportunity with a respected market leader Family-run company with a strong commitment to employee wellbeing Key Responsibilities: Deliver high-quality customer service via phone, email, and in-person Build rapport with customers and maintain long-term relationships Develop a strong understanding of steel products and service offerings Accurately process orders, quotes, and invoices Handle front desk duties and general office administration Conduct product research and assist with stock takes Stay informed of market trends and contribute to sales initiatives Skills & Experience Required: Minimum 1 year of experience in internal sales, sales support, or customer service within industrial, construction, or steel-related sectors Completion of Year 12 (VCE or equivalent) Strong communication skills - both written and verbal Professional presentation and a positive, can-do attitude Confident with numbers and accurate with data entry Proficient in Microsoft Office and general admin systems High attention to detail and excellent time management Ability to work autonomously and collaboratively within a small team
