Make a lasting impact in your community. Support recovery. Empower change. Location: Geraldton, WA Full-time: 76 hours per fortnight | Monday to Friday Pay Rate: $44.58 per hour super $1.01/hr regional allowance Additional Benefits: Salary packaging | Health insurance discounts | Free EAP | Professional development About HOPE For over 120 years, Hope Community Services has supported people across Western Australia through alcohol and other drug services, mental health support, justice programs, and family and domestic violence assistance. We are a values-driven organisation, delivering care grounded in dignity, respect, and empowerment. The Opportunity Hope Community Services’ Drug and Alcohol Treatment Service (DATS) in Geraldton provides free, confidential, and culturally safe support for individuals, families, and significant others impacted by alcohol and other drug (AOD) use. Delivered through a Continuing Care model, the program offers non-residential, community-based support for people transitioning from AOD treatment, promoting recovery, and supporting those who may need to return to either non-residential or residential treatment. The service also assists with intake and referral into AOD rehabilitation when required. Requirements of the Role: Deliver structured, culturally responsive AOD counselling and case management services using a stepped care approach matched to individual client needs and treatment goals. Provide comprehensive AOD assessment, screening, treatment planning, brief interventions, and psycho-social counselling to individuals, families, and significant others. Support clients with post-treatment care, including relapse prevention, ongoing support, and recovery-focused transition planning. Provide outreach services and ensure flexible delivery options including face-to-face, centre-based, home visits, and video conferencing. Maintain accurate, confidential, and timely client records in accordance with organisational and contractual requirements. Provide reports on clients through daily discussions, formal meetings, case management, and clinical review meetings. About you: Tertiary qualification in Counselling, Psychology, Social Work, Mental Health, or a related field, or "qualified by experience". Experience in the provision of alcohol and drug services and knowledge of available community treatment options for the alcohol and other drug client group. Experience in the provision of counselling and mental health support, and knowledge of available community treatment options. Demonstrated understanding of the needs of individuals currently experiencing social disadvantage. Ability to work with people of all cultural backgrounds and work in culturally secure ways. Excellent communication, interpersonal and writing skills. Ability to liaise effectively with personnel in the private and government sector. Good level of administrative and computer skills. An understanding of and adherence to working within personal and professional boundaries. Essential pre-employment requirements: Current C or A Class Drivers Licence National Police Clearance (within 3 months) Working with Children Check First Aid Certificate Work rights in Australia Our Culture Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. Find out more about Hope on our website . Next Steps If your application is shortlisted, you will receive a phone call to discuss the role and may be invited to attend an interview either online or in person at our local office/hub. HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
