This is a Office Services Assistant – Reception & Hospitality role with McKinsey & Company based in AU McKinsey & Company Role Seniority - junior More about the Office Services Assistant – Reception & Hospitality role at McKinsey & Company Who You'll Work With The Office Support Team (AU OS) across Australia and New Zealand provides front-of-house, hospitality and administrative support services to our firm. The team is responsible for delivering office services such as reception and front-of-house, print production, event coordination and hospitality, mail and courier, purchasing and facilities maintenance services. Working within the AU OS team, the Office Services Assistant (OSA) – Reception and Hospitality is an administrative ‘all-rounder,’ providing excellent customer support across the firm. As the OSA, you will work closely with other team members to deliver quality reception, hospitality and administrative support services. Your Impact You’ll have the opportunity to provide front-of-house and support services to various areas within our firm, including but not limited to handling incoming calls, inbox management, greeting guests, hospitality services and data entry. You enjoy excelling at working in a fast-paced, multi-faceted environment where no two days are the same. You will be comfortable dealing with multiple tasks while remaining focused on quality results and being responsive to stakeholder needs. You will demonstrate a ‘can do’ attitude and apply yourself to all tasks with enthusiasm and great attention to detail. You will demonstrate good interpersonal and communication skills as a customer-focused and flexible individual. You will embrace the challenge of contributing to the firm’s and the team’s objectives, taking ownership of the role’s tasks and responsibilities, assisting others is an area in which you aim to excel. You will enjoy helping colleagues by providing accurate advice and assistance on office systems to ensure proper and efficient office operations. You will enjoy developing and maintaining collaborative networks and relationships with internal and external stakeholder groups. You possess a keen interest in successfully coordinating events and meetings, including but not limited to coordinating calendars, catering and room bookings, making and serving coffee, general housekeeping and other administrative arrangements for internal and external stakeholders. You will accurately process invoices, ensuring proper and efficient operations of the team’s financial processes. You’ll have the opportunity to gain new skills and build on the strengths you bring to our firm. Support staff receive exceptional training and frequent coaching and mentoring from colleagues and Team Leaders. Your Qualifications and Skills Qualifications in a business or administrative discipline and/or experience within a shared/professional services environment preferred. Intermediate proficiency in various software applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Advanced skills in Word and Outlook will be highly regarded. Demonstrate a ‘can do’ attitude and a willingness to learn. Good organizational and time management skills with an ability to prioritize tasks to meet competing deadlines with high accuracy and attention to detail. Ability to work collaboratively in a team environment. Ability to communicate effectively. High level of oral and written communication skills. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the McKinsey & Company team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Reception duties ️ Administrative support Event coordination Key Strengths Customer service skills Organisational skills ️ Communication skills Proficiency in Microsoft Office Suite Event coordination Team collaboration Why McKinsey & Company is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with McKinsey & Company not with Hatch.
