Raging Waters Sydney is the biggest and wildest waterpark in Sydney — and it's where summer fun comes to life! Home to over 40 epic slides and attractions, including wave pools, thrill rides, and our epic Dinosaur Lagoon, it’s the ultimate place to cool off and make unforgettable memories. As part of our team, you won’t just be coming to work — you’ll be part of the action, bringing the fun, energy, and excitement to many guests every day. We are currently looking for a: Raging Waters Sydney - People & Culture Manager About the role: The People & Culture (P&O) Manager serves as a trusted business partner to the entire park, acting as a subject matter expert in many areas of HR, including training, talent, recruiting, record-keeping, onboarding, offboarding, employee relations and internal communications. Ideal candidates will have superior social, communication, writing, and organisational skills, and have a natural talent for helping others! Roles & Responsibilities: Job Duties & Responsibilities: Manage all aspects of the People & Culture (P&O) team and any other assigned departments . Become knowledgeable of performing the essential duties of all P&O positions and backfill these positions or h elp when needed Manage all activities related to the employment life cycle for Raging Waters Sydney Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental labor budgets Professionally and legally represent Raging Waters Sydney to ensure continued compliance with all federal, state, and local employment laws Drive end to end recruitment and interviewing initiatives throughout the season Schedul e team member orientations and ensure all team members complete the required onboarding activities . Ensure all documentation and record keeping is kept up to date Assist with the coordination and execution of exciting team member events Assist with data entry into Workday, Smartsheet, SharePoint and Learning systems Review and track compliance with work permits for minors Develop efficient and effective methods of communication to reach the employee population, leveraging marketing resources to assist with methodology and delivery Investigate and resolve employee concerns, keeping leadership and related parties informed throughout the process Administer disciplinary actions to team members, as Execute voluntary and involuntary terminations, as needed Coach and counsel leadership to effectively address employee performance and provide guidance for legally defensible resolutions Assist with processing HR paperwork , employee transactions, and terminations Assist employees with Workday and Quinyx navigation and password resets Assist with scheduling departments using workforce management platform, Quinyx Coordinate with First Aid to ensure any team member injuries are logged with insurance and followed up Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests. Purchase all required uniforms and garments for each season by seeking out vendors for the best quality and price Manage the end-to-end process of workers’ compensation claims, ensuring compliance, timely reporting, and effective support for injured team members. Coordinate and oversee the International Lifeguard Program, including recruitment, onboarding, compliance, and housing needs for overseas team members. All other duties assigned by leadership Education & Work Experience: Minimum of 2 -year of related work experience in HR highly desired. College education preferred but equivalent work experience will also be considered Previous e xperience with utilizing centralized scheduling or workforce management platforms highly desired Language: Ability to read, write, and speak fluent English . Requirements: Must be at least 18 years of age Ability to work flexible schedule, including evenings, weekends, and holidays Must have reliable transportation to and from work for your scheduled shift Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Ability to portray a positive, professional attitude Ability to maintain confidentiality and protect sensitive employee data Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests Must be proficient in Microsoft Outlook, Excel, Word, and Power Point Knowledge of Google Sheets or Smart Sheet, a plus Ability to use office technology and equipment, such as PC, software, and copier Ability to follow direction, multi-task, and work as part of a team as well as independently Team member benefits: Do not miss the chance to spark your career now!
