What's on Offer? Working from home opportunity Rates Friendly and supportive team with a positive culture Well established Not for Profit with over 40 years experience Access to tax saving salary packaging options People Who Care provide person-centred assistance and support to vulnerable people, helping participants to achieve their goals and remain as independent as possible. The On-Call Worker will provide rostering and administrative support after hours/weekends to our service areas, including aged care, disability and veteran’s programs. On-Call Worker – One week on, one week off (rotating roster) 10 hours per fortnight (Monday to Friday) – 5.00pm – 7.00pm; 7.00pm – 8.30pm: On-Call only (Monday to Friday) 6.30am – 8.00am: On-Call only (Monday to Friday) 6.30am – 6.30pm: On-Call only (Saturday, Sunday and Public Holidays) Base hourly rate for ordinary hours: $35.27 daily on-call allowance Key responsibilities: Maintain clear and effective communication with participants and staff. Manage and respond promptly to incoming calls and emails in a professional and timely manner. Proactively monitor and adapt to client needs and staff availability, ensuring accurate and timely responses to changes. Build strong relationships with workers and clients to enhance engagement and staff retention. Identify and address shift vacancies, make changes (as needed) and communicate changes effectively to employees and clients. What you will need: Previous experience in a similar after-hours or on-call advisory role, ideally within the aged care or disability support sector. Case Management experience in Disability or Aged Care. Excellent communication and interpersonal skills, with the ability to provide support to participants, employees, stakeholders, third party providers. Empathy, patience and a genuine interest in supporting vulnerable people with a passion for positive outcomes. High level of personal motivation, initiative and integrity Ability to work with individuals from a range of social, financial and cultural backgrounds. First Aid Certificate Willingness to learn and competency in using technology (internet, email and smartphone). Current Western Australian drivers licence. Current NDIS Worker Screening Check. Current National Police Clearance (not older than 6 months). Desirable: Experience assisting or coordinating people living with high care needs. Certificate IV or higher in Disability, Aged Care or Community Services (or similar) First Aid Certificate How to apply: Please click apply and follow the prompts. Recruitment action will likely commence as suitable candidates apply. People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply.
