Melton Country Club (MCC), part of the Essendon Football Club has a rare opportunity for an experienced customer-oriented Bistro/Functions Supervisor to work flexible part-time hours to assist with our busy bistro and functions trade.
- Casual position upto 30 hours per week with potential to become Permanent Part time.
- Supportive and focused team
- Attractive employee benefits
About the role
Reporting to our Duty Manager’s and playing a key role in the team, you will work across the Club supporting all aspects of our Bistro and Functions trade. Responsibilities include:
- Overseeing bistro and function wait staff
- Rostering of appropriate staff for both bistro and functions
- Servicing of bistro and functions
- Ordering of bistro supplies
- Liaising with the function manager to ensure client needs are met
- Setting and packing down of functions
- Ensure customer satisfaction through promoting excellent service; respond to customer concerns tactfully and professionally.
- Train new employees and provide ongoing training for all staff
- Oversee health code compliance and sanitation standards
About you
With previous experience in a similar role, you exercise effective management skills, you are an excellent communicator, and most importantly, pride yourself on your ability to provide an exceptional level of service to our patrons. Your desire to be part of a team culture and the ability to thrive in a dynamic, fast paced environment whilst remaining calm under presure will ensure your success in this role.