We’re partnering with a well-established international freight forwarder looking for a confident and capable Operations Manager to take the reins of their Transport and Import/Export operations. If you’re someone who thrives on solving operational challenges and driving process improvements, this is your chance to step into a career-defining role. What You’ll Be Doing: Lead and restructure transport and import operations, shifting the team from reactive to proactive performance Establish meaningful KPIs, monitor performance, and ensure consistent service excellence Implement system-driven efficiencies using CW1 working cross-functionally across departments Resolve operational issues swiftly while balancing the needs of customers, staff, and the wider business Review SOPs, staffing levels, warehouse processes, and implement improvements across the board What You’ll Bring: Strong experience in transport and import sea operations Proven success in managing and developing offshore teams High-level proficiency with CW1 A dependable, solutions-focused mindset with the ability to lead from the front Must be available to work full-time from the office in Tullamarine Why This Role: This is more than just a people management role. It’s a rare opportunity to take ownership of critical operations within a business that values initiative and detail. You’ll be empowered to lead change, mentor your team, and make a real impact every day. Apply now through LogiHire or get in touch for a confidential conversation. Let’s talk about what’s next!