Be the connection between culture and justice. Help your community. Build your career in law, justice and client services. Join us as a Client Services Officer in our Katherine Civil Law Practice. We’re on the lookout for a passionate, community-minded person who wants to make a real impact in people’s lives. If you're deadly at yarnin’, great with people, and want to stand up for mob in the justice system – this is your chance. Why join NAAJA? ✅ Competitive salary $75,383 - $79,196 ✅ Remote localities allowance airfares (in accordance with our EBA) ✅ Generous leave - 6 weeks annual 17.5% loading, 3 weeks personal leave and more ✅ Access up to $18,550 tax free salary packaging professional development opportunities ✅ Be part of a nationally recognised legal service ✅ Make a real impact working alongside a dynamic multidisciplinary mental health team. Your Role in Our Team: You’ll be working alongside our civil lawyers, helping our clients navigate a diverse range of civil law matters in the areas of police accountability, child protection, adult guardianship, consumer rights, discrimination, tenancy, social security and victims of crime assistance claims (to name a few). No two days will be the same – but every day will matter. Your Day-to-Day Will Include: • Building trust with clients and collecting their stories • Answering Civil Law enquiries, obtaining clear and comprehensive initial instructions from clients by interview over the phone, in person or in custody • Using the Client Management System (CMS) conduct accurate conflict checks and notify solicitors and/or support staff accordingly • Helping lawyers understand cultural context and community dynamics • Coordinating referrals, services, and support for clients • Organising remote civil clinics, promotional materials and advertising • Travelling to remote communities when required What You’ll Need: • Strong understanding of Aboriginal culture and issues in the legal system • Solid communication skills and confidence working with our mob • Good computer and admin skills (email, Microsoft Office, file notes) • Ability to work independently and within a small, tight-knit team • Experience working with or referring to housing, rehab, community corrections etc. • Ochre Card (or ability to get one) • Current driver’s licence and 4WD readiness • Willingness to travel to remote NT communities For more information or to obtain a position description reach out to us at hr@naaja.org.au Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
