Firstly, what we offer you! Highly flexible work environment (including WFH) Store discounts, and free 7-Eleven Coffee Bonus & incentive program 15 weeks paid parental leave 2 days paid volunteer leave per year Unlimited access to LinkedIn Learning Social club, Open committee with regular events We’re looking for an organised and proactive individual to support our Franchise Recruitment & Operations team. Your work will be instrumental in ensuring a seamless experience for prospective and current franchisees, helping us identify and support the right partners to lead our in-store customer experience and drive ongoing commercial growth. You Will: Provide end-to-end administrative support across the franchisee recruitment process — from initial application through to onboarding and store handover Coordinate meetings, interviews, in-store assessments and training activities in collaboration with internal teams Maintain accurate records, documentation, and workflow tracking across multiple systems and tools Assist with the preparation and management of franchise agreements, extensions, and renewals — ensuring compliance with process standards and timeframes Support lifecycle administration, including tracking key milestones, managing renewal eligibility assessments, and maintaining franchisee records Prepare candidate and store files for internal review and present to leadership teams Liaise with internal stakeholders to ensure smooth handovers and clear visibility of candidate progression What You’ll Bring to the Role: Experience in administration, coordination, or operational support roles (ideally in franchising, HR, or retail environments) Strong organisational skills with a passion for process and attention to detail Confidence using workflow and document management systems (e.g. SharePoint, Monday.com, or similar platforms) Effective communication and time management skills, with the ability to coordinate multiple moving parts A proactive, can-do mindset with a strong sense of accountability and ownership At 7-Eleven our people are at the heart of everything we do. We are committed to creating a workplace that fosters inclusion and celebrates diversity. We strive to make every single 7-Eleven team member feel heard, valued, and respected no matter who they are or what diverse characteristics reflect their unique identity. We are proud to be a Diversity Council Australia Inclusive Employer 2024-2025 and Bronze Accredited with the Australian Workplace Equity Index. At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at peoplesupport@7eleven.com.au Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned. To find out more about our current opportunities follow us on LinkedIn or view our careers page . LI-DNI
