Position Retail Store Managers, Store Assistants and Casuals Team Social Enterprise Role Classification General Retail Award Level 3,6,8 (depending on the role) Employment Type/Hours Full Time, Part Time, Casual Location Bayside and Mornington Peninsula Shops Reports To Social Enterprise Coordinator/s Overview of Program Family Life operates a number of opportunity shops and a warehouse, with the purpose of raising funds for the organisation, and enabling Family Life to provide quality services to children, young people and families within the community. The opportunity shops and distribution centre are supported by a team of dedicated volunteers and the social enterprise program is a key element of Family Life’s approach to building capable and supportive communities. Our Ideal Candidate This is an excellent opportunity to work with a well-respected local not-for-profit who provides essential services to families in our community. It’s a chance for employees who are passionate about customer service and their community to make a difference. You’ll be joining a dynamic and friendly team and will be supported by collaborative and progressive management and colleagues. If this sounds like the role for you, we would love to receive your application! Key Selection Criteria Demonstrated retail management experience, ideally in apparel or homewares. Demonstrated stakeholder engagement skills, including strong verbal and written communication skills. Ability to implement successful sales strategies. Ability to run promotions Strong time management skills, with the ability to work effectively under pressure and manage priorities, targets Ability to embrace new technology to enhance productivity and effectiveness. Information technology skills, including proficiency in Microsoft Office suite, CRM and point of sales system.