Job Description Providing exceptional customer service by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful. Assist with the running the night audit process including correctly posting all hotel’s revenue for the day, accurately identifying discrepancies and producing a complete night audit report thoroughly and accurately Ensuring all the duties are completed Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations Maintaining procedures in relation to credit and cash transactions and accounting documentation.
