Position Description Birthday Party Host Position title Birthday Party Host Position number 1614,1615,1616,1617,1618,1619,1620,1621,1622,1623,1624,1625 Classification (Level) Birthday Party Host Casual Department City Development Division City Property Business unit Recreational and Cultural Facilities (Marion Outdoor Pool) People Leader Aquatic Services Supervisor Direct reports None Residents, Community Groups, State and Federal Government, Key stakeholders Community Service Organisations, Swimming Pool and Aquatic Centres, Recreational Facilities and Business. Our Purpose To improve our residents’ quality of life; continuously, smartly, and efficiently. Six themes in our Community Vision represent the shared value and aspirations that will guide how our city develops – liveable, valuing nature, engaged, prosperous, innovative, and connected. City of Marion Values Our values are critical to us as they help drive behaviours that will enable us to achieve council’s vision. With the community and safety at the forefront of everything we do, the City of Marion values: Respect, Integrity, Achievement, Innovation. We live our values Our community vision Respect: treating everyone as we want to be treated, where all contributions are valued. Integrity: fostering trust and honesty in all our interactions. Achievement: enhancing our knowledge and performance to reach our shared goals, while being dedicated to supporting one another. Innovation: encouraging new ideas and learning from our experience to do things better. PD – Birthday Party Host - June 2024 Position Description Birthday Party Host Purpose The Birthday Party Host position is a casual seasonal role that supports the delivery of hosted Birthday Parties at Marion Outdoor Pool. The role requires understanding and awareness of all programs, activities and services. Effective visual and verbal communication is essential, to ensure all party attendees have an experience to remember in the safest environment possible. This position follows safe work practices and procedures and educates users of the facility on how to be safe in and around the Marion Outdoor Pool. Working with in the City Property Division of the City Development Department, you will contribute to the strategic outcomes of City of Marion and be pivotal in delivering exceptional customer service to our community. Key Deliverables Deliver a well-organised party whereby all participants are involved and enjoying their experience. Interact and communicate effectively with children and parents to ensure that they are enjoying the service they are being provided with. Increase awareness of other programs/activities/promotions that are organised at the Centre. Maintain order, control and ensure appropriate behaviour of party guests with particular attention to safety and proper use of facilities. Maintain and develop relationships with the Centre’s customers, particularly parents and carers of Birthday Party guests, providing excellence in customer service. Commitment to availability on weekends, particularly during peak periods (December, January, and February). Commitment to arrive at the centre 15 minutes prior to the beginning of the first scheduled party to collect equipment needed and prepare for the party. Attend schedule training sessions and staff meetings. Communicate feedback from customers to the Aquatic Services Supervisor. Maintain all essential qualifications for the position. Demonstrate and support the City of Marion’s values when working with others and the community. PD – Birthday Party Host - June 2024 Position Description Birthday Party Host Person Specification Essential criteria DoFoodSafely Certificate. Current Apply First Aid and CPR certificate. Desirable criteria Current AUSTSWIM Certificate. Current Pool Lifeguard Award. Skills, Knowledge, and Experience Experience in delivering children’s birthday party programs. Knowledge Birthday Party Operations. Have a knowledge of First Aid procedures and practices. Excellent customer service skills. Experience of dealing with clients/user groups. Excellent communication skills with children. Standard conditions Satisfactory completion of a National Police Clearance (will be arranged by the City of Marion) Satisfactory completion of applicable Medical Assessment (will be arranged by the City of Marion) Must be either an Australian resident or possess the legal right to work in Australia, with the ability to provide documentation of a valid work visa. Comply with existing Work, Health and Safety legislation and regulation obligations and apply “Think Safe Live Well” philosophy. Embrace ethical and moral behaviour and report any suspected instances of fraud and/or corruption in accordance with Fraud and Corruption Management and the Code of Conduct. The incumbent will perform other duties as required. PD – Birthday Party Host - June 2024 Position Description Birthday Party Host Other conditions specific to the role This is a prescribed position as defined by the City of Marion Safe Environments for Children and Vulnerable Persons Policy. Therefore, incumbent must: o Promote and maintain a child safe environment and take relevant actions in accordance with council's Safe Environments for Children and Vulnerable Persons Policy and with legislative requirements under the Children and Young People (Safety) Act 2017 and the Child Safety (Prohibited Persons) Act 2016. o Satisfactorily complete a DHS Working with Children Check (to be renewed every five years), Aged Care Employment Sector Check and Vulnerable Person Check. Position description confirmation and acknowledgement Employee name: Signature: Date: Leader name: Signature: Date: HR name: Signature: Date: PD – Birthday Party Host - June 2024
