We are currently working alongside one of the fire industries most-reputable and high-performing contractors who due to contract growth are now looking to hire an additional Service Coordinator to their team! For Service Coordinators who are wanting to take the next step in their career, Junior Account Management vacancies are also on offer with full training from the get-go! Perks of working for this organisation? You’ll work for a business that are known as having one of the best reputations within the industry! Job stability is certain. This business has a wide portfolio of clients which continues to expand. Get the support you need by working in a team-environment where knowledge is shared! Gain exposure to working across some of Sydney’s best sites! Career progression will always be on offer in various directions of the business based on your goals and aspirations! This organisation take staff training seriously and ensure you are fully-equipped to do your role! Daily responsibilities & experience needed: You will schedule 10 Technicians workloads, ensuring sufficient and achievable workloads are organised Communicate with high-end clientele ensuring they are aware of job bookings and ensuring they are closed out in a timely manner Liaise with your Service Manager or Team Leader, escalating any issues that may arise Provide general service admin support such as raising PO’S, quotes, reports and managing an email inbox in an organised manner For those wanting to move into Account Management, you will attend weekly/monthly client meetings, track KPI’s, attend toolbox talks and maintain healthy client relationships 2 years experience within the fire industry is preferred Must have strong computer skills, be organised, pro-active and showcase strong communication skills If this opportunity is something that takes your interest and you want some more information, please do not hesitate to apply directly to this advert or send in an up to date resume directly to jordan@matchedrecruitment.com.au all applications are treated with full confidentiality