BlueCare | Village Administrator | Carlyle Gardens Retirement Village Townsville Fantastic permanent full time opportunity to be part of a supportive team $30.41 p/h Salary packaging benefits 12% super Staff discounts Rewarding employment opportunities, making a difference in your local community Make a meaningful difference with BlueCare We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others. An integral part of our big-hearted BlueCare team, as a Village Administrator, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together. Your part in the Blue Care Team Our dynamic retirement livings team at Carlyle Gardens Retirement Village in Townsville is looking for committed and passionate Village Administrator to join their dedicated and close-knit team on a full time basis. Blue Care operate over 35 retirement villages across Queensland, with more than 3,300 residents choosing to make a Blue Care communities their home. Reporting to the Senior Village Manager, the role will provide professional and efficient administrative support to the Village Manager with day-to-day operation and administration of the Retirement Village. To act as the first point of contact for residents, contractors & visitors, working with limited supervision. Provision of emergency first response. Your responsibilities will include: Provide professional first point of contact/ reception service to internal and external customers either direct, by phone or email including operational and sales enquiry. Address enquiries efficiently and effectively providing accurate information within the scope of the position or coordinating messages and referral to relevant staff. Provide appropriate support to residents at all times respecting their privacy, independence and dignity including responding to general administrative and management enquiries. Receive and process incoming and outgoing mail and deliveries. Undertake distribution of mail, notices, newsletters etc to resident letterboxes and noticeboards in accordance with site processes. Undertake administrative functions, including but not limited to preparation, copying and presentation of letters, notices, memos, reports, agendas, and minutes etc Draft and compile the monthly resident newsletter, identifying content of interest to residents and working with residents to receive regular article contributions. Processing of work orders and invoices in accordance with BlueCare financial processes and delegations. What makes a difference for us? Demonstrated experience in general office administration including sound knowledge and use of computer software packages including Microsoft Office suite and database applications. Effective time management skills and ability to prioritise workloads. Demonstrated effective interpersonal, verbal and written communication skills. Experience working within a team and autonomously as required. Prior experience in a service-based industry. Previous experience working in a similar role with a demonstrated empathy and understanding of working with seniors. Employee Benefits: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference BlueCare is proudly part of the UnitingCare Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness. Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: Provide welcoming, safe & nurturing services for children Implement measures to prevent child abuse and neglect within our services App ropriately and immediatel y address child abuse and neglect if it does occur Diversity & Inclusion Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position . For additional support and to meet our RAP Team , email reconciliation@ucareqld.com.au Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
