We are looking for a Mobile Device Management Consultant to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Role: KEY RESULT AREAS (Activities scheduled in the project) Requirements gathering from Customer on MDM (iOS, Android and Windows) Design, Implementation and Administration of MDM Infrastructure (Hybrid or Cloud) using Workspace One (Airwatch) Create and / or review HLD, LLD, SMTD, SOP and Test Cases documents for the solution Should be able to manage and administer Device Management, Application Management (mandatory or make it available for user), Content Management and Email Management Profile: Strong knowledge on Apple DEP, VPP and Enterprise Connect implementation Has good understanding of how Certificate Authority works Configure VMware Workspace ONE to support Mac at Emerson Experience in preparing video self-service platform for all users, Windows and Mac Hand on experience setting up Apple Business Manager Experience in setting up communications and controls for migrating existing Macs to management Expertise and knowledge on firewall ports to open to allow Apple Push Notification Service (APNS) and other necessary connections for Mac users Set up a zero-touch provisioning workflow for all new Macs using Insight as the reseller Experience in setting up configuration profiles in alignment with Apple best practices for configuration profiles. Build, and test the updated configuration of Workspace ONE for management of Macs with Emerson and the deployment of configuration profiles.
