ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com . JOB DESCRIPTION SUMMARY Are you a confident, service-driven professional who thrives in a fast-paced, community-focused environment? Do you take pride in creating exceptional experiences and ensuring day-to-day operations run smoothly? We are looking for dedicated Resident Services Coordinators to join our student accommodation team. As the first point of contact for residents, guests, and prospects, you will play a pivotal role in cultivating a welcoming, and engaging community environment. JOB DESCRIPTION Engaging first point of contact for residents, visitors, and prospects across reception, phone, email, and social media. Handle daily front-of-house operations, including package management, suite bookings, lift scheduling, and resident enquiries. Support resident engagement by assisting with events, communications, and maintaining up-to-date local knowledge. Maintain tidy, safe, and presentable shared spaces, ensuring a consistently high standard across the community. Assist with administrative and operational tasks, including CRM updates, reporting, compliance, and leasing support. About You We are looking for a team-oriented, adaptable, and committed individual whom takes pride in creating great resident experience. Additional background will include: Experience in customer-facing roles such as hospitality, accommodation, or real estate Excellent service and communication skills, with a proactive, can-do approach Strong organisation and multitasking ability in fast-paced environments Comfort using email, Microsoft Office, CRM systems, and digital tools Cultural awareness and the ability to connect with a diverse resident community A valid driver’s license and eligibility for a National Criminal History Check and Working with Children Check Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
