Description At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members. Your New Role Reporting to Workforce Planning Manager, this role sits within the Business Support Team. Workforce planning is progressively being implementing within Australian Super and is an important function for the future AustralianSuper member service model. The successful candidate will have previous experience and understanding of Workforce Planning. This role will play a pivotal role in the embedding of work force planning; you will contribute to the development of our system and become a source of knowledge and expertise. You will be responsible for documenting procedures and understanding systems that facilitates consistency in the process across multiple teams. Some of your duties will include, but not limited to: Motivate and inspire colleagues on the benefits of workforce planning while demonstrating commitment to the Fund’s values, decision pillars and leadership principles. Demonstrate and deliver active operations management balancing the cost, quality, and service to provide an improved level of service and experience for Members. Engage with leaders to understand the impact of activities that drive the yearly forecast of volumes. Contribute to the development of the workforce planning frameworks, including tactical and strategic tools. Design and document the workforce planning processes. What You’ll Need Workforce planning skills and advanced MS Excel analytical and modelling skills to create and present detailed reports. Ability to document the work instructions on how workforce planning functions and how to use the system from both workforce planning and business usage. Strong stakeholder management skills, with the ability to engage effectively at all levels. Experience with change management and communication. An ability to work autonomously and pro-actively without supervision and to set own work plan to meet deadlines. Demonstrate active operations management balancing the cost, quality, and service to provide an improved level of service and experience for Members. Life at AustralianSuper AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know. What’s Next Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results. Australian or New Zealand citizenship or Australian permanent residency status is required. https://www.australiansuper.com/careers/candidate-privacy-notice Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.
