Are you a strategic thinker with a passion for digital innovation, public policy, and making real change? Do you dream of influencing government decisions, leading impactful campaigns, and being at the forefront of digital platforms reform? If so, we’ve got the perfect role for you! Job Description About the role As our Policy and Advocacy Lead – Emerging Communications , you’ll be the driving force behind our efforts to influence government policy and improve the digital platform space for everyone. You’ll work closely with our Policy & Regulatory Affairs and Media & Communications teams to design advocacy campaigns, build powerful stakeholder relationships, and shape the future of digital regulation. This is your chance to lead change, champion consumer rights, and make your mark in a fast-evolving digital world. What you’ll be doing Lead the charge on strategic advocacy campaigns that make a difference. Build bridges with government, regulators, industry, and consumer groups. Craft compelling policy submissions, briefings, and reports that influence decision-makers. Stay ahead of the curve by monitoring trends and emerging issues in the digital space. Communicate with impact —from stakeholder strategies to sharp, persuasive messaging. Mentor and guide our new Senior Policy and Advocacy Officer. Who you will work with You will collaborate with a dynamic mix of leaders and changemakers—the Ombudsman, senior executives, media pros, and policy experts—plus key players across government, industry, and advocacy groups. Desired Skills and Experience Must-haves: A degree in Law, Public Policy, Political Science, or similar. Proven experience in advocacy, campaigns, and government relations. Strong policy chops and a knack for strategic communication. A solid grasp of legal concepts and political processes. Leadership skills and a collaborative spirit. Nice-to-haves: Knowledge of the digital platforms sector. Familiarity with external dispute resolution schemes. Why join the TIO? Work on issues that matter in a sector that’s shaping the future. Be part of a purpose-driven team that values innovation, integrity, and impact. Enjoy a supportive, flexible, and inclusive workplace. Ready to lead the conversation? This is a 12-month, maximum term appointment paid at Grade 5 of the Telecommunications Industry Ombudsman Enterprise Agreement 2024. Apply now and help us create a fairer, more transparent digital world—one policy at a time. We will be reviewing applications as they are received so pleased apply as soon as possible. To Apply Please include as part of your application a Resume and Cover Letter that demonstrates your skills and addresses why you are the right person for this role by highlighting your experience in key responsibilities and how you meet the skills and qualifications contained in the position description For a detailed position description please click here: http://bit.ly/4nrv6jb For more information about the Telecommunications Industry Ombudsman (TIO) please visit our website If you have any questions regarding this role or would like to enquire about reasonable adjustments, please email careers@tio.com.au Applications close Thursday, 17 July 2025 11.59pm AEST Please note, applications may close prior to the deadline.
