Our client is a very large federal government agency . Their Technology Services Division is undertaking a major program of work and they are therefore looking for 4 x Senior Support Engineers to join a fast paced team. This contract role can be based in any capital city in Australia, and will be hybrid Australia Citizenship is required and so is the ability to obtain NV1 clearance. This will be an initial 12 months contract with a possible 12 month extension. Key responsibilities will include Maintain and configure Service Cloud, Health Cloud and Digital Experience applications. Exhibit a deep understanding of the Salesforce platform , with the ability to build end-to-end automated processes using declarative tools. Investigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, data raptors and integration procedures. Perform ongoing system administration including maintaining users, monitoring application metrics, managing salesforce configurations and data integrity. Deployment of changes via existing DevOps framework. Perform interrogation of various log sources to investigate issues. Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users. Develop and maintain documentation on processes and configuration. Liaise with internal and external stakeholders across various disciplines (business, architecture, data etc.). Work within an Agile delivery methodology Troubleshooting API and integration issues with different applications e.g. MuleSoft. Development of meaningful event monitoring and alerting. Knowledge transfer and training within the team. We are looking for individuals with experience in the Salesforce ecosystem and ideally Omnistudio and exposure to OOPs and APEX Certifications would be highly regarded. This role closes on 10 th July and if longlisted, you will be provided with a position description and you will be required to respond in writing to Selection Criteria Sounds like you? Please apply below – no cover letter required Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of our community to apply for this role. If this role is located in Victoria, this posting was placed on behalf of Balance Consulting Services who will provide all services related to the recruitment of this position ( BCS ). Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of the community to apply.
