Job Description Outcomes Connect Australia (OCA) are thrilled to announce that we are looking for an Area Manager in New South Wales to lead the expansion of our business into the state! This position will suit a current long-tenured Team Leader or Senior Manager who has demonstrated leadership skills and is passionate about growing their career with OCA. The successful applicant will lead and support the growth of our New South Wales Positive Behaviour Support (PBS) team by delivering on the following responsibilities Positively live and articulate the OCA values and vision, pursuing elite business performance Ensure proactive and positive recruitment and retention activities alongside the Talent Acquisition and Human Resources teams Mentor and coach local team leaders to support their achievement of key performance indicators Enable flexibility and innovation in service delivery to identify, explore and capitalise on new opportunities Manage key area customer relationships in conjunction with our Growth and Engagement Partner and local leaders Contribute to the annual budget process in consultation with the General Manager Support recruitment, induction, ramp up and retention of staff Manage area resourcing levels to optimise engagement and service delivery, and meet or exceed budgeted EBITDA and growth objectives Ensure compliance with all regulatory requirements across the entire area, including preparation for and participation in auditing activities Participate in and support broader MedHealth initiatives, projects and/or integrated services as required Function as an effective, positive role model for the business Why Join Us? Fantastic team culture - a fun, supportive and quality-focused team which works together to achieve goals Generous salary package - above award rates, rewards for outstanding work, great benefits (e.g. $600 annual Health and Wellbeing subsidy), access to salary packaging options and the latest technology to ensure you succeed Personal and professional growth - supporting your ongoing professional development and enabling you to do the work you’re most inspired by through collaboration with our leadership team along with leadership across the MedHealth group of companies Work-life balance - flexible work arrangements to plan your work to best suit your lifestyle while also meeting the needs of your team and all other stakeholders About you Management experience within a PBS service is essential Commercial acumen to drive business growth, profitability, quality initiatives and marketing activities Demonstrated financial analysis skills Demonstrated ability to determine strategies to identify and solve anomalies/problems Leadership expertise within dispersed, community-based teams Exceptional organisational and time management abilities to manage competing deadlines Competent in the use of Microsoft Word, Excel and Outlook NOTE: We will only consider applicants who are permanent citizens or residents of Australia OCA
