About Us At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges. Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection. By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities. About the role Are you a visionary leader with a passion for driving strategic transformation? Reporting directly to the CEO, the General Manager – Strategic Initiatives will join our Executive Management Team to lead high-impact programs that shape the future of RAQ. This executive role is responsible for spearheading major organisational changes, integrating innovative systems, and aligning people, processes, and technology to support our long-term strategy. With a strong focus on developing and executing a comprehensive communications and advocacy strategy, leading the design and rollout of a new service architecture, and driving innovative product development, this role is central to RAQ’s transformation journey. The General Manager – Strategic Initiatives will collaborate closely with the CEO, Board, and senior leaders to champion cross-functional teamwork, manage risk effectively, and embed data-driven decision-making across the organisation. By delivering high-impact initiatives and inspiring leadership, you will be instrumental in positioning RAQ for ongoing growth, resilience, and sector leadership. Additionally, you will: Lead the design and implementation of major transformation initiatives—such as operating model redesigns, business process innovation, and technology integration—to strengthen RAQ’s operational effectiveness and market competitiveness. Act as executive sponsor for projects focused on continuous improvement, better business practices, and employee engagement; identify and address project risks and barriers to ensure successful delivery. Develop and execute comprehensive communications, advocacy, and service architecture strategies, driving innovative product development and supporting market expansion. Provide regular, actionable updates to the CEO, Board, and committees on project progress, risks, and strategic recommendations; participate in relevant committees as required. Inspire and guide marketing and governance teams, fostering a collaborative, innovative culture that supports social impact and empowers staff through clear delegation and accountability. Promote RAQ’s vision, mission, and values, while empowering team members and cultivating a positive, accountable, and supportive work environment. About you You are a seasoned leader with a proven track record of driving significant change and transformation, consistently adapting and innovating to foster continuous improvement in dynamic environments. Your expertise covers financial, risk, compliance, and people management within medium-sized enterprises, and you are well-versed in professional, ethical, and legal responsibilities. You excel in program and project governance—from planning and implementation to reporting and data-driven decision making—and are familiar with funding streams and health service requirements. Deeply committed to diversity, inclusion, and social impact, you skilfully manage complex stakeholder relationships while maintaining accountability and a results-driven focus. Your outstanding communication skills and ability to prioritise effectively enable you to champion strategic initiatives and deliver high-impact results. You are adept at leading, supporting, and developing collaborative, values-driven teams, consistently upholding high standards of professionalism and accountability. Additionally, you have: Possession of a relevant degree qualification Substantial experience and record of achievements in the delivery of strategic programs and transformational projects at a senior management level A clear understanding of the professional, ethical, and legal responsibilities relevant to the position Demonstrated ability to apply effective program/project governance including planning, implementation, reporting, use of outcomes data to inform decision making and continuous improvement Proven experience in people management including leading, developing and supporting high performing teams in a collaborative and values driven environment We Can Offer You At RAQ, we believe in supporting our people both inside and outside the workplace. Here’s what you can look forward to as part of our team: Work-Life Balance - Enjoy a flexible, supportive culture that empowers you to thrive at work and at home. Boost Your Take-Home Pay - Access salary packaging options of up to $15,900 per year, significantly increasing your net income. Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period, on top of your standard annual leave. Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters. Study Leave - Pursuing further qualifications? We offer up to 2 weeks of paid study leave each year to support your professional growth. Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program. Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health. How to Apply To apply, send us your resume and a brief cover letter, outlining why you're the ideal person for this role. Applications can be submitted by clicking the Apply Now. Applications close Sunday 27 July 2025
