The Support Coordination Team at The Support People (TSP) is dedicated to empowering NDIS participants to navigate and implement their plans effectively, ensuring they achieve their goals and exercise choice and control. The team works collaboratively with participants, their families, and a wide range of service providers to deliver high-quality, person-centred support coordination services across regional Victoria. About the Role – Support Coordinator (Full Time) We are seeking an experienced and dedicated Support Coordinator to join our growing Support Coordination team on a full-time basis. This role is based in Ballarat or Bendigo, with service delivery extending across regional and metropolitan areas of Victoria. The ideal candidate will have: At least 2 years of experience as a Support Coordinator, or Extensive experience in complex case management, with a sound knowledge of the NDIS As a Support Coordinator, you will play a vital role in empowering NDIS participants to navigate their NDIS plans effectively and work towards achieving their goals. You will be responsible for coordinating and implementing the supports outlined in a participant’s plan, ensuring these are tailored to their unique needs while promoting independence, choice, and control. Key responsibilities include: Building collaborative relationships with participants, their families, and support networks Connecting participants with suitable service providers and community resources Monitoring service delivery to ensure it aligns with participants’ goals and preferences Advocating for participants’ rights and best interests Maintaining accurate and up-to-date documentation in line with NDIS Practice Standards This is a rewarding opportunity for someone passionate about making a positive difference in people’s lives, with the autonomy to work independently while being supported by a experienced and values-driven team. What you need • Employee Working with Children Check • NDIS Workers Screening Check • Right to Work in Australia • Current Car Licence • Your own vehicle (registered & roadworthy) • A current First Aid Certificate • Certificates of completion of the following mandatory NDIS training modules -New Worker NDIS Induction Module -Worker Orientation Module: Quality, Safety and You -Supporting Safe and Enjoyable Meals -Supporting Effective Communication Commitment to Zero Tolerance of Abuse and Neglect TSP maintains a strict Zero Tolerance policy regarding abuse and neglect for all individuals, and employees associated with our services. This commitment underpins our efforts to recognise, raise, and respond to any breaches of human rights for people accessing our support. TSP is steadfast in ensuring the safety, happiness, and empowerment of all children. We uphold the rights and wellbeing of children, staff, and volunteers, fostering a culture that prioritises safety, active participation, and empowerment.
