This employer is an Australian owned and regulated non bank lender in Australia. Offering a wide range of products including flexible home loan options, to diverse clientele. You will enjoy a supportive, purposeful culture, with a convenient office location and career development opportunities. The Role Reporting to the Credit Manager residential Home Loans, you will work closely with a varied team. The key purpose for this role is to assess and decision all existing customer variation requests according to current Australia and New Zealand guidelines. On occasion you will provide support to the wider variations team for general variations not requiring decisioning. Key Responsibilities Include Provide credit/underwriting support and decisioning to variation requests that impact risk position Approve or decline, subject to additional conditions, any applications which fall within their delegated lending authority. Present recommendations to approve variations for any applications that may fall outside their delegated lending authority. Assume responsibility for resolving customer queries relating to variations and deliver high standards of customer satisfaction. Ensure compliance with company policies, processes and procedures, and industry regulations for all customer service interactions. Maintain relationships with the key stakeholders within the business. About You Ideal candidates will have a minimum of 3-5 years of experience in the non-bank or Bank mortgage industry in Australia. Applicants with experience with self employed application experience will be looked upon favourably. To succeed in this role, you will have a sound knowledge of non-bank lending mortgage processing procedures, with an understanding of relevant consumer finance legislation. A Certificate IV in Finance and Mortgage Broking is desirable. You will also be able to perform to a high standard with a large volume of tasks, ensuring accuracy and attention to detail, with enhanced negotiation and written and verbal communication skills. Successful candidates will be self-motivated and autonomous, with the ability to contribute to a team environment with superior customer service skills. Prefer candidates with DLA of at least $1M Need self employed experience Key Benefits You will receive a comprehensive range of employee benefits including a competitive salary package, learning and development opportunities for strong career progression, flexible work arrangements and leadership and mentoring programs. This role works with an inspirational manager, who will foster and support your career growth. For a confidential discussion about this role, please call James Rennie on 0422660094
