Multiple Casual position Be part of a dynamic and growing team Flexible work conditions An exciting opportunity to work in a holiday park in the beautiful coastal side of Narrabeen, NSW Katoomba Falls Tourist Park is located two kilometres south of Katoomba station and the shopping centre, on the spectacular scenic Cliff Drive. The facilitiies at this camp site consists of a number of cabins, villas, powered and unpowered camping sites. Guests enjoy surfing, kayaking, fishing and stand-up paddle boarding. There is also a play area for children and several amenity blocks with bathrooms, laundry and kitchen areas. The Role To help continue the high level of service to our guests, we are looking for bright and enthusiastic candidates to work in the role of Guest Services Officer at BelgraviaPRO's camp site at Katoomba Falls Tourist Park. Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and hospitality tasks such as cleaning our guests cabins, amenities and common areas. Full training will be provided. Candidates with previous hospitality and camp site experience will be sort after for this role. With a variety of shifts right throughout the 7 days roster, you get to experience work/life balance and still work within in your local community. About you You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays. You will bring to the role: Fantastic customer service; Professional and personable telephone manner; Experience with computerised booking systems and good computer skills; Willingness to learn and apply our systems and processes; Experience handling cash and EFTPOS transactions; Flexible attitude to hours, including availability on weekends and at short notice. Ensure the cleaning is completed in a timely manner Ability to work in a team environment ESSENTIAL: First Aid Level 2 Current CPR National Police Check clearance upon on-boarding Working with Children's Check NSW or equivalent DESIRABLE: RMS 9 (Online Reservation System) experience preferred but not necessary Minimum 2 years experience in a similar role We can provide regular work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions. The Company BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s successful RTO If you like the sound of us, then jump in and submit your resume by clicking on the apply now button. We’d love to hear from you! We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes: A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone. Allowing a short video submission describing their application for the job Allowing a support person during an interview We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA) and people with disability. We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
