Full time | Supported Employment Services Award, Grade 7 Two positions available Do you want to make a real difference to the lives of people with disabilities? Is it important to you to work for an organisation that values you and offers opportunities for growth and development? Then look no further! About cape cape group (cape) is a not-for-profit company limited by guarantee providing services to people with a disability and is a Registered NDIS Provider. Nadrasca joined with Brite in April 2025 to form cape group, a newly formed brand resulting from the merger of the two NDIS registered providers with a combined 120 years in operation across the eastern and northern suburbs. Together, we provide a range of services for people with disability, including home and living supports, social and community participation activities, youth employment assistance, supported employment, and NDIS support coordination. At cape, we work hard to ensure that everyone we support can have their best day, every day. This means people feel awesome, welcome, connected, excited, and ready to achieve their goals – whatever that means for them. The Position Reporting to the Employment Supports & Outcomes Manager, as a Senior Employment Coach, you’ll be part of our Employment Services Team, supporting people with disability to achieve their vocational goals. You’ll work closely with supported employees, operational teams, and external stakeholders to deliver high-quality, person-centered employment supports. This is a hands-on, people-focused role where you’ll make a tangible impact every day. Key Responsibilities cape’s Senior Employment Coaches play a pivotal role in supporting people with disabilities to achieve meaningful employment outcomes. Your responsibilities will span across direct support, planning, training, compliance, and stakeholder engagement, including: Employee Support & Vocational Development: Identify each employee’s vocational goals and actively support their progress toward achieving them Participate in interviews, inductions, work trials, and wage assessments for new supported employees Provide ongoing coaching and support to help employees maintain their employment Deliver high-quality case notes and written communications that reflect progress and support needs Support employees in offsite work experiences and open employment opportunities Planning & Training: Administer annual Employee Assistance Plans (EAPs) and conduct 6-monthly reviews Identify and deliver training needs across the organisation, including “off-the-job” training sessions Support operational teams in placing employees in meaningful work or work-related activities Assist in the development of training strategies that lead to measurable improvements in employee outcomes Compliance & Administration: Ensure compliance with NDIS Practice Standards and all relevant legislation and codes of conduct Maintain accurate and up-to-date documentation including case notes, risk assessments, and progress reports Uphold professional boundaries and maintain confidentiality in all interactions Stakeholder Engagement: Collaborate with operational and employment services staff to meet employee and organisational goals Build strong relationships with external agencies, support networks, and service providers Foster a culture of cooperation and inclusion across internal teams and external stakeholders Team Leadership & Culture: Lead by example and contribute to a results-focused, collaborative, and professional team culture Share ideas and concepts clearly with clients and colleagues Support team performance and contribute to continuous improvement initiatives Health & Safety: Promote and implement safe work practices in line with OHS legislation Engage in risk management planning and incident reporting to ensure a safe environment for all Other Duties: Represent cape positively in all external interactions Support transport of employees for work experience opportunities using cape’s minibus Undertake other reasonable duties as directed by the NDIS Employment & Training Lead What you’ll bring Certificate IV in Disability and/or Certificate IV in Training & Assessment (or equivalent) Minimum 2 years’ experience in a similar role supporting people with disability Strong interpersonal and communication skills Knowledge of NDIS Practice Standards and employment supports Ability to work collaboratively and build strong stakeholder relationships Current Victorian driver’s license NDIS Worker Screening Clearance and Working with Children Check What we can offer you A great working environment as part of a passionate and dedicated team As a registered charity, cape staff can access salary packaging benefits Training and professional development The opportunity to use your skills to make a real difference in people’s lives All applicants must hold a current NDIS Worker Screening Clearance and obtain a Working with Children Check prior to employment. All relevant staff must provide evidence of unrestricted Australian residential and working visa. Why Join Us? Our vibrant culture and collaborative team environment truly set us apart. You'll join an inclusive and enthusiastic team united by a shared passion for enriching the lives of people with disability. As a Senior Employment Coach, you’ll have the opportunity to empower individuals to achieve their vocational goals and thrive in supported and open employment settings. You’ll work closely with the Employment Services Team and operational staff, delivering person-centered support that makes a real difference. You’ll be supported with ongoing training, development opportunities, and a workplace that values your expertise, initiative, and commitment to inclusion. If you’re passionate about creating meaningful employment pathways and want to grow within a purpose-driven and supportive organisation, this is the role for you. How to Apply We are inclusive in our thinking and are open to candidates who may not meet all criteria, but believe they are the right fit for the position. If you are interested in becoming an active and valued member of a dedicated and passionate team, please apply today by clicking on the Apply button. Shortlisting and interviews will commence soon. We welcome applications from all diverse backgrounds including individuals with disability, those that identify as Aboriginal and Torres Strait Islanders, LGBTQIA, or from culturally and linguistically diverse backgrounds. We look forward to hearing from you!
