Volunteers will work with Dialysis unit staff to ensure that patients and visitors needs are met, and that their experience of staying in the ward is effectively recorded for quality assurance and improvement for future services. Duties include: Sitting with families and patients and advising them about the available facilities in the hospital and in the unit, where the amenities are in the unit, and identifying where patients information brochures are kept. Assist with tea and coffee, giving patients blankets if needed. Lending an ear if needed, being compassionate, caring and polite at all times. Assisting ward staff with miscellaneous tasks. Re-stocking patient fridge with vitamin drinks. Other duties as requested. A National Police Clearance is required and will be provided at no cost to the volunteer. Category Community Services Commitment Regular - more than 6 months Time Required This role operates between 7.30am -9.00am and 2.30pm 4pm Monday through to Sunday. Minimum commitment of 1 shift per week. Training Full training provided