Mandatory Requirements • Experience with Pracsoft and MedicalDirector (MD) – essential • Proficient in billing psychology and psychiatry consultations • Strong verbal and written communication skills • Ability to work independently and manage the schedule of 2–3 practitioners Days required- Tuesday, Thursday and Friday mornings • Flexible to cover staff leave on other weekdays (Monday–Friday if needed) • Reliable, organised, and confident working in a small clinical team Key Responsibilities • Manage the front desk: greeting clients, answering phone and email enquiries • Book and manage appointments for psychologists and psychiatrists • Perform accurate billing (including Medicare, private, and psychiatric item numbers) • Handle referrals and correspondence efficiently • Maintain smooth daily operations in a busy but low-traffic, appointment-based clinic
