Full-time, 76 hours per fortnight located in Hedland Competitive Salary $43.08 p/hr super $10.12 p/hr regional allowance Salary packaging benefits (find out more via AccessPay.com.au on what this means) Discounts with a major health insurance provider. We offer employees and their family members access to a confidential, and professional counselling service. Other benefits Knowing you are making a real difference in your community and being part of a team that celebrates your successes and supports you during challenges. HOPE has been a provider of community services in Western Australia for over 120 years, providing much needed support for people in the areas of alcohol and other drugs, mental health, justice and family and domestic violence. About the Role: The Youth Support Mentor is an independent position, co-located in the Youth Justice Service office. The Youth Support Mentor will work closely with the identified Youth Justice Officer for each young person to achieve positive outcomes for young people in the areas of: • Rehabilitation: Criminogenic Treatment and Support; • Emotional Wellbeing: Family & Community Engagement; • Education, Training and Employment; • Life skills, Health and Development; and/or • Bail service if required. Duties & Responsibilities: · Meet with the young person to build a relationship based on trust; to discuss problems, and plan and facilitate programs focused on the specific needs of the young person. · Provide information about services and resources; refer clients to appropriate specialist agencies and support the young person to sustain participation with the services. · Act as an advocate and raise issues with the HOPE YJS Bail Coordinator and the local Youth Justice team. · Participate in regular meetings with the HOPE YJS Bail Coordinator (for overview of client services), and the local Youth Justice team (for case coordination). · Liaise with teachers, social workers, local authorities, health professionals, refuge workers and parents, when relevant to the young person’s YJS care plan. · Build relationships based on trust and respect for every person. · Work as an effective and valued member of the team. · Work in a culturally secure and appropriate way. · Maintain accurate and up-to-date client records, and actively participate in quality audits, including data validation and review. · Use fortnightly reports and assessments to support and measure change in areas identified in the young person’s YJS case plan. · Contribute to monthly KPI reports and six-monthly funder reports. · Provide fortnightly reports to Youth Justice, which clearly evidence outcomes (progress made, goals achieved, etc. · Oversee the implementation of OSH policies and procedures Liaise with the HOPE YJS Bail Coordinator regarding OSH reports and systems (in community, driving, home visits, etc.) · Manage and report risks · Follow workplace procedures for hazard identification and risk control Essential Criteria: · Cert IV or Diploma in Youth Work, Community Services or extensive experience working in the field. · Experience working with at-risk youth · Current C or A class driver’s license · Working with Children’s Card · Police Certificate (within 3 months) · Current First Aid Certificate Willingness to complete Pre-employment form PSD0001 verification of identification by Department of Justice DOJ) prior to interview Our Culture Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. Find out more about Hope on our website. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply Appointments will be subject to Australian residency/visa, satisfactory National Police check (within 3 months), Working with Children card, current C or A class driver's license, First Aid Certificate, and suitable referees HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status