Silk Hospitality is a leading provider of premium housekeeping solutions for Australia’s most prestigious hotels with a steadfast commitment to service, innovation, and people, we create exceptional guest experiences while empowering our teams to thrive. We’re currently seeking a dedicated, hands-on Supervisor to join our team. As Supervisor, you’ll work closely with our Executive Housekeeper to drive productivity, lead and develop the housekeeping team and take ownership for maintaining and enhancing hotel standards. Key Responsibilities: Manage the daily activities of the housekeeping department to include appropriate cleaning of all designated areas (rooms, apartments, suites, offices & public areas). Lead, train and develop the housekeeping team to achieve and maintain hotel standards. Communicate effectively with other hotel departments. Inspect rooms on a daily basis and ensure productivity is maintained. Implement changes in procedures, materials, and equipment. Ensure Workplace Health & Safety procedures are maintained and adhered to. Maintain an accurate and proper inventory of all stocks, guest supplies, linen etc. to ensure efficient running of department and to prevent loss. Prepare weekly staffing schedules and monitor staff attendance in line with property occupancy to maintain cost effectiveness. What We’re Looking For: Proven experience as a Supervisor or similar role. Strong understanding of housekeeping operations, procedures, and standards. Excellent communication skills, positive attitude and attention to detail. Proficient with Opera. Physically fit and capable of meeting the role’s physical demands (e.g., lifting up to 20kg, standing for long periods, performing cleaning tasks if required). Why Silk Hospitality? Career growth opportunities. Flexibility to work on weekends and public holidays. Employee benefits – access to discounted offers on selected retail, health care & more. Inclusive, supportive culture that values every team member.
