Job Description: Business Lead THE ROLE IN A TWEET: Leader, entrepreneur, people-whisperer, master project manager, inspirational & motivating opinion-leader. Being the leading light for your clients and colleagues. A BIT MORE: Building our Clients business in Australia, delivering our We bring light message to There clients and people. Building and maintaining relationships at a senior client level, managing and mentoring your team from across all aspects of business whilst managing multiple projects and effectively leading and mentoring the team. To Key Areas of performance: 1. LEADER & ENTREPRENEUR Developing & executing strategies to cement our relationship and ways of working with existing clients. Developing and executing strategies to gain more clients to meet our targets. Setting revenue targets and ensuring financial growth Expanding Our client's base to meet targets. Regular feedback to the Management team. 2. PROCESS AND OPERATIONAL ABILITY Responsible for effectively managing streamlined, efficient and cost effective day-to-day running of your portfolio. Detail orientated logical, efficient, highly organized, automatic checking (eye for error spotting). Handle multiple projects simultaneously, set workflow priorities follow through without being prompted. Application of systems to support steps 1/2/3 above i)status reports ii)checklists iii) generate and monitor timelines demonstrating a working knowledge of production across all media types iv) approach and fee proposal writing v) implement remuneration system and monitor budget and accounts vi) contact reporting of any meeting vii) electronic filing to be kept up to date, systematically and labelled correctly viii) Chase to be used to facilitate workflow viii)drafting of cost estimates for client projects ix) ensuring all billings are completed timeously by yourself and your team x) management of budget targets and stretched targets Ensure all brand information is being kept up to date. Responsible for correct application and implementation of respective Client CIs 3. PASSION FOR DESIGN THAT LIGHTS UP BRANDS An explosive passion for beautiful design and a never-ending energy to ensure that our design is produced in every way we intended. A continuous growth in understanding of design and design trends. A thirst for an understanding of Design Thinking and the results it can deliver for brands. Great internal relationships that ensure delivery of beautiful design. Inspirational and well thought-through briefs that inspire great design. To present our designs in the best way possible. 4. CLIENT RELATIONSHIPS Thorough understanding and passion for Clients Business, the current micro and macro environment. Understanding and thought-leadership of the clients communication needs, objectives and strategy. To understand your Clients corporate culture internally and externally. Build up knowledge and understanding of Clients products, competitor environment, measurement tools and business objectives. Senior professionalism in all relationships with clients, suppliers and colleagues. Ongoing client relationship assessment and implement bi-annual appraisals. Build and maintain strong client relationships. 5. AGENCY RELATIONSHIPS Effective use of agency resources and the systems implemented to optimize our offering, services and agile approach to our clients. Demonstration of robust strategic debates internally, and externally. Continuous communication to agency partners, upstream and/or downstream. Clear and concise written and verbal communication, including all briefs/templates being filled in correctly with accurate information and being submitted timeously with project/timing plans. Presentation/meeting management implementation of professional and warm meeting protocol. To ensure the presentation documentation and agendas/ writing materials are prepared, meeting rooms are booked, refreshments and/or catering, equipment is working. 6. STRATEGIC & BUSINESS ACUMEN Understanding of client strategic tools. A thirst for information, research, facts and relevant market information relating to the brands, their competitors and consumers. Continuous growth of strategic creative and design evaluation skills evaluating creative output against agreed strategy and giving constructive feedback. Identify and implement multi-media and creative campaign opportunities. A passion for Design Thinking and what it can deliver for brands. 7. RESPONSIBILITY AND ACCOUNTABILITY Understanding of all financial tools, reporting and targeting Raising of cost estimates, respective POs, and timeous billing. Responsible cash flow management by use of the WIP and Debtors Ageing tools. Good business acumen. A financial problem spotting and solving ability.
