Full-time | Monday – Friday | 38 hours per week Brisbane or Broadbeach offices – a five-minute walk from Brisbane Central train station or Broadbeach North tram station Power flawless execution in a fast-growing FinTech PictureWealth blends human expertise with innovative tech so Aussies can picture and achieve their best financial future. Our mission: More Advice to More Lives. As our new Insurance Service Specialist, you'll deliver exceptional service to our insurance-only clients and support our advisers by: Your mission Managing insurance applications, underwriting, policy changes, and premium issues. Liaising with insurers to submit accurate documentation and negotiate favourable terms. Ensuring clients have continuous coverage and understand their policy details. Providing expert guidance to clients and planners on insurance matters. Maintaining compliant, up-to-date records and staying on top of industry changes. Acting as the go-to for all insurance queries via email and CRM. Why join us Great location across from the Broadbeach beach or next to Brisbane Central Station A rewarding career in a friendly and supportive team environment Flexible working options to help you maintain balance in your personal and professional life. Access to Employee Assistance Program (including immediate family) Social events to meet members across the organisation Free fruit, tea, coffee and evening meals available in office Full Training and ongoing support What you’ll bring Relevant qualifications in financial services or insurance (e.g. RG146, Diploma of Financial Planning) Experience in insurance underwriting, policy management, or similar Solid knowledge of insurance products, underwriting, and compliance Confident using CRM systems and insurance platforms Strong Microsoft Office skills, especially Excel and Outlook Sharp attention to detail and documentation accuracy Clear and confident communication, both written and verbal Strong relationship-building with clients, insurers, and colleagues Proven ability to manage competing priorities in a fast-paced role Excellent time management to meet deadlines and exceed expectations Ready to Make a Difference? If seamless execution and happy clients light you up, hit Apply Now and help us shape the future of financial well-being!