Permanent opportunity | competitive salary and quarterly bonuses; Work for a global market leader and advance your skillset – niche industry; and Opportunity for internal progression / transfers | development & training opportunities | work for a value driven organisation. Your new Company Global leader in their space, with over 150 years specialist industry experience - your new organisation has a reputation for reliability and durability mastering the compressor industry; working across aerospace, electronics, power generation, FMCG, oil and gas – to name a few. In your new organisation you will have endless opportunity for skill development as a Service Scheduler / Coordinator in the commercial, industrial compressor space. This role will allow for autonomy, a fast paced customer service role, ability to work for a multinational enterprise all whilst being competitively remunerated, potential for permanency and work in their national head office. Your new role Your new role will see you reporting to the National Service Manager, working 8:00am - 4.45pm, Monday to Friday, no overtime. Your new role will see you liaise with customers to facilitate the timely and efficient provision of products and services and provide operational support for the Customer Care Centre including clerical and administrative responsibilities. With training provided you will be equipped to excel in your role with the right support from the get go. Your main duties will see you; Communicating with Service Teams and Managers on jobs, allocating accordingly; Initiating service reports and assess response times, relevant invoicing, and credit terms being met; Operating as first point of contact for service customers and overall operational support; Ordering spare parts through SAP ERP based system; Consolidating backlog and ensuring all customer requirements are up to date; and Maintaining utmost urgency whilst adhering to breakdown requests & prioritising excellent customer relationships. What you need to succeed 3 years in a prior fast - paced Service Coordinator role, along with being target driven; Ability to multi – task priorities, excellent phone manner and good customer service skills; Demonstrated PC Skills & MS Office Suite (SAP is advantageous) Excel, Outlook, Word); Year 12 Senior Secondary Certificate of Education; Ability to work in office full time, Wetherill Park based, and ability to prioritise tasks as needed autonomously. What you’ll get in return Competitive renumeration, along with convenient location (no work from home option); Opportunity for upskilling as a Service Coordinator as you continue to expand on your existing skillset; Permanent role offering full time hours role, quarterly bonuses & immediate commencement; Supportive manager & team, be a part of a global organisation offering good working hours seeing you finish at 4.45pm daily! How to Apply For more information or a confidential discussion please call Lauren Gruescu at u&u on 0422 803 494 quoting reference number 41712 or emailing your up to date resume to Lauren.Gruescu@uandu.com. We look forward to receiving your application and assisting you with your job search. At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments. Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs
